Google Certified IT Support Specialist seeking an entry-level role with a company in the the technology industry. My extensive job experience and volunteer work, has equipped me with skills in customer service and customer relations for over 15 years. I began my career journey as a teenager when I was first nominated and accepted as President of the Youth Department at my home church. Presentations, public speaking for large groups, teaching and event organizing was a major accomplishment during my youth. Transitioning into adulthood, I have continued my education at and enhanced my skills in effective communication and problem solving.I am a passionate and dedicated IT professional with a strong foundation in System Administration and a keen interest in emerging technologies. I have a basic understanding of network protocols and concepts, and I am comfortable working with operating systems like Windows and Linux. As an entry-level professional, I am eager to contribute my skills and knowledge to a dynamic organization where I can grow and develop my career in the IT industry. What drives me in the IT field is the opportunity to solve challenging problems. I thrive on finding innovative solutions to technical issues and enjoy the process of troubleshooting. I am always eager to learn new technologies and tools that can help streamline processes and improve efficiency.I am a strong believer in teamwork and effective communication. I value the power of collaboration and enjoy working with diverse individuals to achieve common goals. I am a good listener, open to feedback, and possess excellent interpersonal skills that allow me to build strong relationships with colleagues and clients. And of course, I'm an Ice Cream Enthusiast, so let's meet for ice cream any time! I am excited to embark on the next phase of my career and make a positive impact in the IT industry!