Erin Wainwright Email & Phone Number

Edinburgh, Scotland, United Kingdom

Manage all users in EMEA region, collaboration with global team to configure and manage Salesforce platform to meet the business' needs while improving the user experience.

Scotland, United Kingdom

● Improved global data entry processes by leading a project that resulted in automating 50% of manual labour and accelerated the processes that could not be automated● Ensured candidate GDPR compliance was adhered to at all times, avoiding fines upwards of $640M per violation● Refined the technical onboarding process by coordinating four different departments, which resulted in significantly reducing time and errors● Orchestrated end-user training programme for Global Recruitment Marketing team: - Led all CRM end-user virtual facilitation training for team upskilling and onboarding- Designed all material for training and onboarding programmes- Improved team operations through needs analysis and introducing new, scalable processes into ongoing training- Provided continuous global platform support by enabling over 300+ end-users to overcome operational issues ● Boosted Recruitment Marketing hires by 19% through effective and targeted email campaign management:- Increased engagement from 25,000 to +150,000 candidates- This was the largest increase in hires across all campaign types

United States

● Improved global data entry processes by leading a project that resulted in automating 50% of manual labour and accelerated the processes that could not be automated● Ensured candidate GDPR compliance was adhered to at all times, avoiding fines upwards of $640M per violation● Refined the technical onboarding process by coordinating four different departments, which resulted in significantly reducing time and errors● Orchestrated end-user training programme for Global Recruitment Marketing team: - Led all CRM end-user virtual facilitation training for team upskilling and onboarding- Designed all material for training and onboarding programmes- Improved team operations through needs analysis and introducing new, scalable processes into ongoing training- Provided continuous global platform support by enabling over 300+ end-users to overcome operational issues ● Boosted Recruitment Marketing hires by 19% through effective and targeted email campaign management:- Increased engagement from 25,000 to +150,000 candidates- This was the largest increase in hires across all campaign types

United States

● Directed project that increased visibility of Recruitment Marketing team’s efforts by 1,709% in applications and 135% in hires enabling the team to track candidate engagement from all marketing efforts outside the CRM● Safeguarded data privacy and consent as the gatekeeper for data entry including supporting data migration and system harmonisation with several mergers and acquisitions● Solved major operational issues and increased team efficiency through ensuring data governance, collaborating across teams, and establishment of new processes and systems● Closed a substantial training gap for Global Recruitment Marketing team’s migration to Salesforce CRM: - Facilitated all end-user virtual training sessions to onboard entire team into the new CRM- Created all training materials including building an end-user training website, and developing and maintaining repository of best practice and how-to guides- This led to 349% positive growth in influenced applications and 552% positive growth in influenced hires in the first year ● Empowered positive growth of +65% year over year through developing and maintaining reports and dashboards that played a fundamental role in business decisions/forecasting

United States

● Taught 1,300 classes to 392 students, and chosen as an exclusive teacher by 82 recurring students● Earned a perfect ‘5’ rating with exclusively highly positive parent feedback● Forged a strong student base online from the ground up - implemented effective marketing, built relationships with the students’ learning partners, and delivered a high-quality learning experience

Yeongdeok, North Gyeongsang, South Korea

● Captured and monitored feedback to continuously improve the students’ learning experience over 5600 classes taught to 250 students, and established the reputation of an outstanding instructor from both the parents and faculty who regularly observed all classes measuring performance by a rating system and individual comments● Fostered, trained and mentored incoming teachers● Facilitated performances, special events and exhibitions to highlight the students’ achievements while directing awareness to the program, and increased student enrollment by 40%

Mesa, Arizona, United States

● Maintained a steady student base for 18 years through reputation alone, never had to advertise services ● Developed a process to motivate and engage students in a fun way that kept both parents and students happy with their steady progress, and held bi-annual recitals to showcase students’ hard work

Mesa, Arizona, United States

● Converted leads into clients at 20% conversion rate by creating a process management system to maintain contact with current and past clients - our team enjoyed a 60% referral rate● Executed marketing campaigns to generate leads through traditional prospecting combined with innovative techniques● Developed and implemented team marketing strategy empowering sellers to achieve their financial goals

Mesa, Arizona, United States

● Coached teams of executives, project managers and superintendents for sales presentations● Trained executives and employees on CRM system, office software and Adobe Creative Suite● Customised CRM, plus created learning materials and lead user training on CRM● Marketing team people manager, managed corporate brand, public relations, internal and external communications● Implemented corporate marketing plan working closely with executives leading the marketing team in research, development and major update of marketing collateral materials which increased total sales by 60% over two years using streamlined approach for proposals and interviews● Reduced department costs by 15% through effective systems management, analysed and delivered monthly marketing and business development reports

Bachelor Of Arts - Ba, Psychology, 3.53

Fine And Studio Arts, 3.85