Erin Chapman Email & Phone Number

Portland, Or, Us

Portland, Oregon Metropolitan Area

-Providing individualized support to Project SEARCH interns-Identifying internship opportunities and developing task analysis for job tasks-Assisting job seekers in job search, placement, and job coaching

Portland, Oregon, United States

-Coordinated and ensured the smooth flow of recruiting, screening and training of prospectiveadvocates; including background checks, interview scheduling, and other logistics-Provided technical support during volunteer training, and one-to-one trainings when extra support was needed-Project managed the Continuing Education training each month; included collecting all details of individual program trainings, creating the monthly newsletter to notify volunteers of the upcoming… Show more -Coordinated and ensured the smooth flow of recruiting, screening and training of prospectiveadvocates; including background checks, interview scheduling, and other logistics-Provided technical support during volunteer training, and one-to-one trainings when extra support was needed-Project managed the Continuing Education training each month; included collecting all details of individual program trainings, creating the monthly newsletter to notify volunteers of the upcoming opportunities, supporting the technical set up for online trainings, and facilitating live trainings.-Event managed the quarterly unconscious bias training Show less

Seaside, Oregon, United States

Managed both commercial and residential properties and supporting the landlord through:-Initial set up the invoice and filing system and ensuring all data is entered accurately and also maintaining the system to ensure continued accuracy-Prepared and filed lease contracts-Created invoices, notices, and other supporting documents to distribute to tenants-Prepared financial reports for the landlord-Collected rent and other payments from tenants

London, England, United Kingdom

-Coordinated with creative and development teams to ensure that client’s requirements are effectivelyexecuted and delivered to agreed timescales-Liaised with clients to provide project status updates and to provide support with queries-Updated changes to CMSs (Wordpress, Umbraco)-Conceptualised and created digital assets for social media and website posts through Figma-Supported creative team in UX/UI design and research

London

Collaborating with team to produce CPD events, teaching conferences, and learning resources.Organised a 2-day conference for 65 delegates which included coordinating with workshop speakers and colleagues to create the programme and event planning with the hotel for accommodation, event space, and catering. The conference was fully funded for Citizenship teachers across the UK and Ireland and discussed highly topical subjects such as racial inequality and climate change.Creating… Show more Collaborating with team to produce CPD events, teaching conferences, and learning resources.Organised a 2-day conference for 65 delegates which included coordinating with workshop speakers and colleagues to create the programme and event planning with the hotel for accommodation, event space, and catering. The conference was fully funded for Citizenship teachers across the UK and Ireland and discussed highly topical subjects such as racial inequality and climate change.Creating marketing campaigns for social media and email; including graphic design and writing copy.Working with the Head of Engagement to manage membership database and create membership communications to increase retention and engagement. Show less

London, United Kingdom

Coordinated improvements and advancements in the administrative duties to maintain accuracy and efficiency.Initiated and executed an extensive data check to confirm membership status of conference attendees which resulted in collecting an addition £7,500 in fees.Designed and created a children's nature activity booklet, and organised the printing and distribution of 3,000+ booklets to children from low-income communities.Traveled to multiple conferences, both domestic and… Show more Coordinated improvements and advancements in the administrative duties to maintain accuracy and efficiency.Initiated and executed an extensive data check to confirm membership status of conference attendees which resulted in collecting an addition £7,500 in fees.Designed and created a children's nature activity booklet, and organised the printing and distribution of 3,000+ booklets to children from low-income communities.Traveled to multiple conferences, both domestic and international, to recruit new members and support existing members with face-to-face customer service.Demonstrated excellent customer service through answering phone calls, responding to customer queries, and ensuring customer satisfaction.Designed and illustrated the meeting room plaques for the new office.Organised and headed a successful welcome-mixer for 40+ conference attendees. Show less

London, United Kingdom

Evaluated and appropriately processed membership data.Corresponded with team and supervisors to provide the best quality service.Completed time sensitive tasks efficiently and effectively.Conversed with medical professionals on a daily basis.

Milton Keynes, United Kingdom

Launched and maintained a new company sales branch, instigating a substantial increase in company sales.Provided technical maintenance and advice through advanced knowledge in Excel.Coordinated improvements and advancements in the administrative duties, updated organization to the stock supply, and enhanced efficiency in routine tasks.Calculated and completed financial reports for the accounting department, including weekly VAT analysis.Trained new employees and colleagues to… Show more Launched and maintained a new company sales branch, instigating a substantial increase in company sales.Provided technical maintenance and advice through advanced knowledge in Excel.Coordinated improvements and advancements in the administrative duties, updated organization to the stock supply, and enhanced efficiency in routine tasks.Calculated and completed financial reports for the accounting department, including weekly VAT analysis.Trained new employees and colleagues to ensure routine procedures would continue at a successful and efficient scale.Demonstrated excellent customer service through answering phone calls, responding to customer complaints, and ensuring customer satisfaction. Show less

Oregon State University, Corvallis, Oregon

Produced and assembled video subtitles for university students who are deaf or hard of hearing.Performed department leadership responsibilities, supervised work productivity of colleagues, and trained new workmates.Coordinated the captioning services team, maintained regular contact with instructors, organised substantial amounts of work material, and delegated assignments.Assisted in the recruitment, interview process, and hire of employee applicants.Created employee… Show more Produced and assembled video subtitles for university students who are deaf or hard of hearing.Performed department leadership responsibilities, supervised work productivity of colleagues, and trained new workmates.Coordinated the captioning services team, maintained regular contact with instructors, organised substantial amounts of work material, and delegated assignments.Assisted in the recruitment, interview process, and hire of employee applicants.Created employee handbook.Deescalated onerous cases through effective communication and exercised conflict resolution skills in overwhelming situations. Show less

Phnom Penh, Cambodia

Researched potential global grant funding for a social enterprise project proposalComposed a proposal write-up intending the implementation of a primary school for poverty-stricken children living in rural CambodiaEvaluated applicants for new employee positionCollaborated with a diverse range of colleagues in a culturally distinct setting

Albany, Oregon, Usa

Interacted with clients between 2-16 years of ageHelped clients feel comfortable and reduced client stress and anxiety through play, activities, or conversationCritically evaluated clients’ interests to develop a relaxed environment in a limited time periodLearned from the various staff members about their work and their child service responsibilities