Erin Foley Email and Phone Number

• Head of the Abandoned Property (AP) Department (approximately 15 people), which is responsible for more than half of the Company’s work product and revenue. • Responsible for establishing strategy and monitoring performance to ensure that the department achieves individual and company goals.• Member of the company’s Leadership Team. Assists in maintaining Company’s vision and presenting Company’s mission and goals to staff on quarterly basis.• Directly supervises the Associate Director, Training Coordinator, and Client Records Manager, along with Team Leaders, Corporate Recovery Specialists and Research Associates, as necessary. • Develop and implement processes and procedures to most effectively exploit all available departmental resources and efficiencies.• Draft and maintain documentation of all AP Department related systems, infrastructure and processes. • Maintain relationships with and service, or manage the service of, high profile clients to ensure consistent satisfaction.• Identify and analyze applicable state abandoned property laws to resolve complex claim or legal-related issues, and coordinate with General Counsel and Deputy General Counsel as necessary. • Evaluate and prioritize high value opportunities and claims. • Facilitate the introduction and onboarding of new clients to TLSG’s systems and processes. • Recruit and hire AP Department members.

• Ensured that all AP clients were properly serviced.• Contributed to and implemented revisions in AP Department policy and processes.• Assisted in documenting and maintaining documentation of all AP related systems, infrastructure and processes.• Investigated and responded to client or claim specific issues.• Raised all high-level issues or issues with a potential to become high level to the Director’s and President’s attention.• Directly supervised team of client facing AP Department members. • Coordinated team efforts to achieve individual and team goals by scheduling and managing workloads and reviewing work product. • Serviced specific clients as necessary.

• Utilized written public records requests, internet inquiries, ECF/PACER, and in-house proprietary software to gather unclaimed property data from federal, state and municipal governments and courts, including U.S. Bankruptcy Courts. • Processed and formatted data using Excel, optical character recognition (OCR) software, Adobe Acrobat, and other commercial software, as well as TLSG’s propriety software. • Analyzed data results and researched corporate histories to confirm clients’ legal relationship and right to funds. • Identified government and court specific claim requirements and performed research to compile appropriate and necessary claim documentation in support of clients’ entitlement to funds pertaining to non-state held abandoned property.• Drafted and submitted motions, applications and affidavits requesting the reissuance of unclaimed funds.• Corresponded with government and court staff across the country to track filed claims, resolve claim questions, and secure payment of clients’ funds. • Ensured team members followed internal processes in order to provide the highest value of service to clients.• Ensured compliance with applicable state laws by researching requirements for, compiling and submitting state asset location registration applications.

Represent clients in contract disputes, Chapter 7, 11 or 13 bankruptcy proceedings, collection matters, and business transactions. Evaluate on-going cases by investigating case facts, proposing options to clients and preparing pleadings. Draft demand letters and discovery requests. Review document responses and analyze document production. Appear at District Court hearings. Negotiate settlement agreements between creditors and debtors. Assist clients applying for public and private loan assistance such as the Home Affordable Modification Program. Perform legal research on issues such as the U.S.'s recognition of foreign arbitration clauses and Massachusetts appeal procedures.

Assist low-income tenants respond to and defend evictions and other housing related legal issues.Interview and counsel clients, discussing their options and proper legal procedures. Maintain independent caseload and develop case theory with support of supervisior.Negotiate settlement agreements with attorneys and pro se parties. Draft pleadings for and represent clients at both administrative hearings and trial court hearings.Participate in Lawyer For the Day Program at Boston Housing Court.

Supported civil litigation firm focused on business litigation, debt collection, contract and construction law.Researched unique legal issues in fact specific cases.Corresponded directly with clients and debtors to negotiate payment terms and agreements. Investigated public records and correspond with process server to ensure proper service on defendants.Drafted and filed civil complaints, summonses, motions, and requests for default according to the Massachusetts Rules of Civil Procedure.

Assisted sole practitioner with large family law caseload. Drafted pleadings and other documents such as petitions, motions, affidavits and separation agreements for divorce, civil commitment and guardianship proceedings. Utilized Turbolaw and Massachusetts Courts website to complete court forms electronically.Researched name change procedures, post-judgment relief opposition and proposed state alimony reform law.Contributed to Guardian Ad Litem reports of trust accounts by analyzing historical stock market data.