Erin Laughlin

Erin Laughlin Email and Phone Number

Corporate Operations & Learning Leader
Erin Laughlin's Location
Herndon, Virginia, United States, United States
Erin Laughlin's Contact Details

Erin Laughlin personal email

n/a

Erin Laughlin phone numbers

About Erin Laughlin

Strategic, results oriented hospitality professional with extensive hotel operational expertise across multiple brands. Collaborative influencer at all levels, with a consultative approach to work, resulting in solutions that meet the needs of all stakeholders. Additional experiences in leading multi-brand and multi unit sales leadership in addition to management development and strong owner relations.

Erin Laughlin's Current Company Details

Corporate Operations & Learning Leader
Erin Laughlin Work Experience Details
  • Island Hospitality Management
    General Manager
    Island Hospitality Management Dec 2017 - May 2021
    Embassy Suites Springfield
  • Island Hospitality Management
    General Manager
    Island Hospitality Management Sep 2014 - Dec 2017
    Sheraton Rockville
  • Marriott International
    Senior Director Global Learning Delivery
    Marriott International Feb 2011 - Dec 2013
    Bethesda, Md
    Responsible for over 17 different learning programs delivered to over 1600 associates and increase of 25% YOY in participation in the Americas. Aligned all Modern Essential and Extended Stay brands around the new concept of a university style, distance learning, and brand-training curriculum. Successfully launched the first curriculum designed and integrated on the company's new global Learning Management platform.
  • Residence Inn By Marriott
    General Manager
    Residence Inn By Marriott Oct 2004 - Feb 2011
    Falls Church, Va
    • Led Sales team to increase hotel sales YOY by 4.6% in 2010 by aggressively share shifting accounts. • Improved House Profit, resulting in the highest house profit in the region for the brand while producing the highest profit numbers for North America in the brand (top 10). • Maintained ESOcc at or exceeding target levels of 50% or higher for entire tenure.
  • Springhill Suites By Marriott
    General Manager
    Springhill Suites By Marriott Jun 2002 - Oct 2004
    Lincolnshire, Il
    • Increased Sales by 6% and House Profit by 7% YOY from 2003-2004• First select service hotel to implement hourly eHiring two years prior to myHR. Recognized for leadership effectiveness.• Implemented dual hotel sales force resulting in a more focused effort and leveraged talent in the market• Improved GSS Overall Satisfaction YOY by 1.5 points and 3.2 points better than brand• Improved diversity among management by 50%
  • Courtyard By Marriott
    General Manager
    Courtyard By Marriott Jul 1998 - Jun 2002
    Arlington Heights, Il
    • Developed and cross trained operations managers who were subsequently promoted within the market • Influenced strategic direction of hotel through marketing strategy to capture Asian market • Consistently improved productivity resulting in the best hourly productivity in the Chicago market
  • Fairfield Inn & Suites By Marriott
    General Manager
    Fairfield Inn & Suites By Marriott Jul 1994 - Jul 1998
    Bloomington/Normal, Illinois Area
    GM of the Year— Midwest RegionEstablished relationship with and grew account with State Farm Insurance, resulting in an account increase of 67%

Erin Laughlin Skills

Hotel Management Hospitality Management Hospitality Hotels Hospitality Industry Front Office Revenue Analysis Food And Beverage Property Management Systems Rooms Division Yield Management Restaurant Management Customer Satisfaction Tourism Micros Restaurants Employee Training Operations Management Lodging Guest Service Management P&l Management Capital Forecasting P&l Responsibility Guest Satisfaction

Erin Laughlin Education Details

Frequently Asked Questions about Erin Laughlin

What is Erin Laughlin's role at the current company?

Erin Laughlin's current role is Corporate Operations & Learning Leader.

What is Erin Laughlin's email address?

Erin Laughlin's email address is er****@****ott.com

What is Erin Laughlin's direct phone number?

Erin Laughlin's direct phone number is +180428*****

What schools did Erin Laughlin attend?

Erin Laughlin attended Johnson & Wales University.

What are some of Erin Laughlin's interests?

Erin Laughlin has interest in Human Rights, Children, Health.

What skills is Erin Laughlin known for?

Erin Laughlin has skills like Hotel Management, Hospitality Management, Hospitality, Hotels, Hospitality Industry, Front Office, Revenue Analysis, Food And Beverage, Property Management Systems, Rooms Division, Yield Management, Restaurant Management.

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