Erin Lopez Email and Phone Number

As the Lead Teller my responsibilities included; Processing customer transactions, assisting in the scheduling of tellers to fit branch needs, on site training of new tellers, ordering of branch working cash and prepare excess cash shipments, monthly teller and branch audits, settling the vault and ATM. Be available for teller and customer issues and offer solutions that will assist the customer to reach their financial goals. Coaching of the tellers to expand their banking knowledge and assist… Show more As the Lead Teller my responsibilities included; Processing customer transactions, assisting in the scheduling of tellers to fit branch needs, on site training of new tellers, ordering of branch working cash and prepare excess cash shipments, monthly teller and branch audits, settling the vault and ATM. Be available for teller and customer issues and offer solutions that will assist the customer to reach their financial goals. Coaching of the tellers to expand their banking knowledge and assist them in reaching their career goals.09/2015- 01/2017 Wells Fargo Full Time Teller Teller duties include processing customers' transactions efficiently and in a timely manner, assisting with balancing the vault, maintain cash drawer limits, excellent customer service skills, ability to match products with customer needs, settle MAC machine, EPS, assist fellow tellers look for differences if necessary, assist the service manager with random monthly cash audits, and I display strong leadership qualities and a willingness to learn additional responsibilities including platform. Show less

The Relationship Consultant position is interchangeable; they can perform all the duties of a teller as well as a customer service representative. Duties include; ordering working cash for the branch, preparing cash shipments, settling the vault, ATM and coin machine, performing all customer transactions accurately and in a timely fashion, performing monthly branch audits, opening all types of new accounts, submitting loan applications, matching customer needs with available products… Show more The Relationship Consultant position is interchangeable; they can perform all the duties of a teller as well as a customer service representative. Duties include; ordering working cash for the branch, preparing cash shipments, settling the vault, ATM and coin machine, performing all customer transactions accurately and in a timely fashion, performing monthly branch audits, opening all types of new accounts, submitting loan applications, matching customer needs with available products, Coordinate and perform community outreach through financial literacy program. 05/2011-04/2014 Beneficial Bank Head Teller As the Head Teller my responsibilities included; Processing customer transactions, scheduling of tellers to fit branch needs, on site training of new tellers, ordering of branch working cash and prepare excess cash shipments, monthly teller and branch audits, settling the vault, ATM and coin machine, be available for teller and customer issues and offer solutions.06/2010- 05/2011 Beneficial Bank Phila, PAPart Time TellerOn top of teller duties, I perform Head Teller duties when Head Teller is absent, balance vault, assist tellers, maintain cash drawer limits, excellent customer service skills, leadership skills, strong product selling ability, settle MAC machine, willingness to learn additional responsibilities including platform Show less

Duties included: Handling cash, selling products, balancing cash drawer, customer service, improving customer relations and knowledge of moneyI started at PFCU as a teller and moved to Member service representative within 1 year.