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@pestana.com
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Erin Martinez is listed as Student at Florida International University at Pestana Hotel Group, a with 1563 employees, based in Miami, Florida, United States. AeroLeads shows a work email signal at pestana.com and a matched LinkedIn profile for Erin Martinez.
Erin Martinez previously worked as Front Office Manager at Pestana Hotel Group and Reservations & Revenue Manager at The Alexander Oceanfront Resort. Erin Martinez holds Bachelor'S Of Science In Hospitality And Tourism Management from Florida International University.
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AeroLeads found 1 current-domain work email signal for Erin Martinez. Compare company email patterns before reaching out.
My first job was in retail and I hated it. A friend told me about a job opening at a hotel and the rest is history. I have now been working in hotels for over ten years and absolutely love every aspect of it. Starting in PBX, I have moved my way up the ladder and through each department in one way or another. I have enjoyed every moment, except for the thought of how many germs are in a dirty room while you are stripping it. My background in various departments gives me the full understanding of how each one interacts with one another to avoid potential catastrophe. I am always up for a new challenge and continue to push myself to learn everything possible within the industry. I can’t image working anywhere else!
Listed skills include Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, and 10 others.
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A career timeline built from the work history available for this profile.
- Complete setup and training of all staff for opening of new property. - Organize Accounts Receivable - Constant coaching of staff performance to maintain proper level of service to guests as well as making sure policy and procedure are being followed to maximize the guest experience- Address and resolve any guest issues with patience to diffuse the situation and teach prevention of these issues
- Handle daily reservation calls and inquiries for guests and owners - Create group blocks, input rooming lists and setup house accounts to route payment- FIT Accounts (reservations, payments and commissions), Process no shows- Update sold out room types and close sold out dates on all Extranets- Daily revenue and production management as well as weekly forecasts- Recognition for exceptional guest service. Increased monthly revenue from previous year
- Responsible for creating positive teamwork, and employee incentive programs.- Increased revenue by implementing incentive program for the Front Office- Involved in making property #1 for membership enrollments for 2 consecutive years.
Other employees you can reach at pestana.com. View company contacts for 1563 employees →
Joselia Gonçalves
Colleague at Pestana Hotel GroupCuritiba, Paraná, Brazil
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Pedro Pinto
Colleague at Pestana Hotel GroupCoimbra, Portugal
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Kevin Quevedo
Colleague at Pestana Hotel GroupL'Hospitalet De Llobregat, Catalonia, Spain
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Alex Piqueras
Colleague at Pestana Hotel GroupBarcelona, Catalonia, Spain
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Mustafa Toorie
Colleague at Pestana Hotel GroupKhyber Pakhtunkhwa, Pakistan
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Joao Marcelino
Colleague at Pestana Hotel GroupPorto Metropolitan Area, Portugal
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Haris Mahato
Colleague at Pestana Hotel GroupLisbon, Portugal
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Javier Pozas León
Colleague at Pestana Hotel GroupMadrid, Community Of Madrid, Spain
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Yulia Smaga
Colleague at Pestana Hotel GroupSpain
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Francisco Campos Guerra
Colleague at Pestana Hotel GroupSão João Do Estoril, Lisbon, Portugal
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Quick answers generated from the profile data available on this page.
Erin Martinez works for Pestana Hotel Group.
Erin Martinez is listed as Student at Florida International University at Pestana Hotel Group.
AeroLeads has found 1 work email signal at @pestana.com for Erin Martinez at Pestana Hotel Group.
Erin Martinez is based in Miami, Florida, United States while working with Pestana Hotel Group.
Erin Martinez has worked for Pestana Hotel Group, The Alexander Oceanfront Resort, and Intercontinental Hotels Group (Ihg®).
Erin Martinez's colleagues at Pestana Hotel Group include Joselia Gonçalves, Pedro Pinto, Kevin Quevedo, Alex Piqueras, and Mustafa Toorie.
You can use AeroLeads to view verified contact signals for Erin Martinez at Pestana Hotel Group, including work email, phone, and LinkedIn data when available.
Erin Martinez holds Bachelor'S Of Science In Hospitality And Tourism Management from Florida International University.
Erin Martinez is listed with skills including Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Powerpoint, Time Management, Cvent, and Micros.
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