Erin Springer Email & Phone Number

Overland Park, Ks, Us

San Diego, Ca, Us

Westlake Village, California, Us

• Manages, creates, and publishes weekly digital leadership newsletter and website with accompanying articles, training topics, Divisional events, awards and recognition, and manager resource guides for over 500 Loan Servicing managers• Manages, creates, and updates Divisional website with leadership videos, training topics, Divisional events, awards & recognition, and employee resource guides for over 2,000 Loan Servicing employees• Manages projects completed by an off-shore team, including task training, design concepts, video editing, and overseeing project completion timelines• Design manager for all Divisional events, employee engagement, and training requests, including logos, infographics, email, event & website graphics and support, video recording and editing, printed materials, and digital course training• Design manager for Divisional recognition and awards program, including video recording and editing, presentation design, and email & website graphics• Project manager & lead designer for annual employee career development week, including daily training topics and material development, on-site events, leadership webinars, peer panels, and continued education resources• Project manager and lead designer for manager and employee training programs and continued education, including the launch of analyst training program, SUMMIT manager training program, and employee training programs• Project manager and lead designer overseeing and completing major digital migration projects, including internal website design and content migration, documentation of department and role specific processes, and project archiving

Westlake Village, California, Us

Fort Worth, Texas, Us

• Responsible for creating and publishing monthly trend, product and associate behavior training guide for all store employees, including managing publication budget and relationship with internal and external partners• Manages daily, weekly and monthly employee incentives, including creating new and exciting employee incentives focused on credit acquisition, sales, average ticket, units per transaction and conversion, manages incentive budget, cultivates relationships with external credit card services team, daily data reporting and analytics, requesting and overseeing incentive payouts with financial partners and communicating results throughout and at close of incentive time frame to Executive and store teams• Collaborates with buyers and merchandisers to create and communicate additional weekly product education for store associates as new trends and product collections arrive in stores• Manages quarterly and annual awards and recognition programs for Regional Managers and store employees, including managing budget, ordering awards, creating, printing and distributing award materials and frequent communication with Executive Vice President of Stores, Directors of Stores, Regional and Store Managers to award nominated associates

• Manage local team and daily operations at art gallery• Responsible for all local promotion and media coverage for gallery, including social media for multiple locations• Communicate with all gallery artists in regards to pay, damages, new product, and general communication• Responsible for product purchasing & repurchasing• Establish, develop and write employee handbook, policies and guidelines

Richardson, Texas, Us

• Responsible for supporting Global Wholesale and Global Boutique businesses which accounts for 70% of overall yearly sales, including all portfolio and licensed brands for watches and leather goods • Manage relationships with 15 brand teams, licensors and retailers while developing, creating and distributing trainings for all brands, in both print and digital forms, with the addition of coach’s guides, leader’s guides, learner’s guides and journals, knowledge activities and skills assessments for all core brand and seasonal product training for watches and leather goods• Manage translations and budgets of all global training documents in 9 key languages• Core planning and execution lead for global Sales Conferences, District Manager Conference, global company Insight Meetings, Investor Relation presentations & meetings, Senior & Executive leadership retreats - including presentation design, content and messaging, meals, daily logistics and agendas for all participants• Planning and execution lead for all employee engagement events: All-Employee Quarterly Huddles, Greenhouse concerts/events, global volunteer days & activities, and holiday events - including presentation design, content and messaging, meals, event logistics and activities for employees• Create, communicate and manage all HR trainings to global employees - including presentations, learner’s guides and journals, leader’s guides, online e-learnings & quizzing

Richardson, Texas, Us

• Created and distributed two monthly magazines for all regional employees• Created and distributed monthly wholesale product documents for all regional, global and wholesale employees• Created new Visual Merchandising document standards for all wholesale outlets• Mentor of two new Brand Representative classes, 8-10 new graduates in each class• Assisted in managing 50 regional employees• Built ground up internal department website and maintained for all regional and global employees on a daily basis: including markdowns, account updates & Account Executive newsletters

Nashville, Tn, Us

• Assistant to the Executive Vice President of Corporate Communications and Marketing• Project Manager and Event Staff, RFD-TV 10-year Anniversary Celebration and Programmer Seminar• Project Manager and Event Staff, Tournament of Roses Parade, FFA Convention, AARPConvention, River City Rodeo & Stock Show• Core Planning and Event Staff, national RFD-TV Roy Rogers Tour with Trigger & Bullet• Core development and content management team, newly launched company website• Implemented and managed Social Media; including Facebook, Twitter and YouTube, increasing interaction by 365% in 15 days• Developed company style guide and brand book, wrote company Press Releases and provided content for local newspaper articles