Erin Mahon Email and Phone Number

Supported the Vice President of Sales and Marketing by coordinating local marketing activities including, grand opening event planning, trade shows, and team building department events. Served as the direct contact for over 40 sales counselors to coordinate any necessary tasks that were needed to sustain new home sales.•Created email campaigns that increased customer following and brand awareness through managing design and marketing messages.•Conducted local competitive market analyses for the Division President to purchase potential land for the division.•Spearheaded all marketing activities from concept to execution for Grand Openings for new home communities. Successfully doubled our community count in 2015.•Handled a million dollar sales and marketing budget while consistently coming in under budget.•Established and built successful partnerships with dozens of vendors, advertising, and publishing companies.•Maintained content for division’s website, printable material, and sales collateral. •Developed several sales reports that were used for analyses of sales pace, trends, and percentages of goals for sales team and management.

Provide administrative support to the Vice President of National Sales and eight Senior National Sales Executives with a demonstrated ability to improvise, improve procedures, and meet demanding deadlines. •Obtain and manage all franchise contracts including state tax forms to ensure prompt and accurate procedures.•Process and code company invoices to uphold multiple budgets. •Oversee various personal calendar events for the VP and staff•Construct VP’s written and electronic correspondence through interoffice memos as well as assisting in presentations•Organize the details of special events, travel arrangements, corporate agendas, and itineraries. •Prepare and process all expenses purchased on corporate credit cards, verifying expenses are with in policy and procedures of Coca-Cola. •Facilitate customer satisfaction through immediate resolution of conflict to increase client retention.

Serve as primary point of contact and liaison between management, sales teams, personnel, and clients. Responsible for creating and maintaining process and best practices, performing sales analysis for each area, and providing ad hoc reporting for the various sales zones and sales. Experience with managing business relations and special projects at the senior management level. • Provided support to the Vice President of the Zone and Sales by identifying gaps in processes, programs, sales activity and offer recommendations on improvement • Actively involved in developing and presenting training material for sales teams and internal employees• Conducted account research relating to profit and loss for zones executives to make accurate pricing approval business decisions• Acted as a main point of contact for our larger customers by providing support, problem solving skills and analysis reports when needed • Performed on-going maintenance and research for over fifty assigned customer accounts • Coordinated project plans with different concerned internal departments by maintaining an excel action item list and updating the items as they are completed. Saw all project plans through to completion • Verified all net new contracts are within our programs requirements and request price quotes and approvals for reps that do not meet our specific order requirements• Partnered with management teams to identify issues within a customer’s account to increase profitability• Collect, summarize, and distribute sales and machine in field performance, as well as, ad hoc reports for the western zone Directors and VPs

Provided a full range of support services for the Director of Sales and sales staff. Handled a wide array of office tasks including; document validation, confidential file management, screening phone calls, mail handling, supply ordering, and daily sales tracking.• Responsible for providing operational support for a staff of 35+• Assisted with the verification that all appropriate sales documentation was included with orders prior to processing, in order to expedite orders and enhance order processing efficiency to ensure highest level of customer satisfaction • Maintained and reported several monthly sales spreadsheets for the branch sales director and above which consisted of over a million dollars in monthly sales• Performed various typing and clerical assignments from sales groups including but not limited to proposals, letters, memos, mass mailers, etc.• Updated and maintained the branch’s calendar, adequate inventory levels pertaining to literature, office supplies and demonstration stock, as well as, office supplies for all office personnel. • Received call and visitor inquires, filtered out those seeking information, from routine matters to conserve assigned management time • Answered 100+ calls daily