Travel is an industry that you are introduced to and become so intrigued with it that you can't get away, even if you try! I grew up in the industry and always had the feeling that this is where I was meant to be. I spent many years, running away from travel and investigating the world of teaching, leadership, and business startup but ultimately found my way back to my home in travel. At the official start of my travel career, I worked as implementation support. I worked behind the scenes to ensure all pieces came together for a successful launch. I worked my way up to implementation manager, running all onboarding projects for the organization. In this role, I found my love for project management, client interactions, technology and customer service. This role led me to my current position as Director of Customer Experience, working closely with internal and external stakeholders to ensure we are delivering solutions that meet the need. It is a fast paced environment that allows me to use my strengths of organization, communication, and project management to meet the various goals.