-Proficiently employs web-based tools to manage a comprehensive database of customers and prospects, optimizing outreach and relationship management-Proactively cultivates and sustains relationships with potential clients, fostering a positive and trust-based connection-Conducts thorough analysis of market trends, conditions, and activities, providing valuable insights to clients and ensuring accurate market updates for informed decision-making-Efficiently schedules and manages appointments for showcasing homes, demonstrating strong organizational and time management skills.-Demonstrates a track record of success by creating impactful marketing campaigns, resulting in a notable 23% increase in warm leads, contributing to business growth and client engagement

• Manages multiple companies social media accounts • Generates and publishes engaging content using creative writing with highly detailed attention to spelling and grammar in English• Develops and manages content calendars• Conducts day-to-day scheduling of advertisements on Instagram and Facebook• Actively engages with clients target audiences to increase engagement • Communicates effectively to clients customers through responding to messages and comments • Analyzes user engagement metrics and performance of content to identify opportunities for audience and traffic growth across all social platforms

• Develops, implements, and manages social media strategy • Designs graphic content to post on social media platforms • Manages day-to-day scheduling of paid advertisements on Instagram and Facebook• Communicates effectively to customers through responding to messages and comments • Increased post engagements by 37% and continually growing

-Ensured compliance with current healthcare regulations, medical laws, and high ethical standards-Developed and implemented office policies and procedures-Answered multiple telephone lines, taking messages and directing calls-Provided administrative support for the four physicians in the practice.-Confirmed patient information, collected copays, and verified insurance. -Posted charges, payments, and adjustments.-Trained new employees on office procedures, policies, and protocols-Strictly followed all federal and state guidelines for release of patient information.

• Provided clerical and customer service support • Processed and organizes invoicing, tracking, and file management • Performed administrative data entry, document scanning, filing, indexing

• Managed content, developed media plans and updated social media, including Facebook, Instagram, and Twitter, with a focus on increasing awareness and engagement• Increased follower engagement by 10% in a 4-month period• Generated content to post on Facebook, Twitter, Instagram, and Pinterest

• Looked over contracts to ensure alliance with National requirements • Oversaw a board of five people, which addressed reported violations of the local, university, and national policies • Enforced rules and standards of ethical conduct to 150 people

• Managed organizations social media involvement, including Facebook, Twitter, and Instagram• Developed and implemented a comprehensive PR plan to increase campus prestige • Corresponded with alumnae through newsletters and invitations, building relationships between collegiate and graduated members• Provided photography for events• Worked closely with university sororities to plan and execute social and philanthropic events • Promoted events on campus and on social media, made posters for events and attended other chapter meetings to advertise events

• Greeted customers and determined their specific needs by following up • Demonstrated product knowledge as well as polite and friendly service according to customer feedback• Maintained order of the sales floor and stockroom to increase customer satisfaction • Answered customers questions, and provided information on return policies