Erina James Email & Phone Number

• Accomplished senior level IT professional with over 13 years of IT experience with the Software Development Life Cycle (SDLC), working with business applications• 3+ years of experience with IT Project Management including project initiation, planning, monitoring, and release planning• 10 years of experience with IT Business Analysis, including end user requirements gathering and documentation, process modeling and improvement, software demos, coordination of User Acceptance Testing, training, and user guides• 5 years of experience in IT leadership roles as Project Manager, Program Manager and Manager• 4 years of experience with people management (performance evaluations, coaching, feedback) of business analysts, support analysts and other roles• 3 years of experience with Agile scrum methodology (CSM and CSPO certified)• Extensive experience with large-scale custom application development• Strong customer and vendor relationship management skills• Well-versed with governance committees and prioritization of features• Experience with the following industries: Higher Education, Insurance, Software• Certificate in Business Analysis (UBC) – completed January 2012• Project Management Professional (PMP) - completed November 2015

Listed skills include Requirements Gathering, Business Analysis, Project Management, User Acceptance Testing, and 38 others.

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  The University Of British Columbia

  Management Information Systems