Title Not Released - responsibilities communicated for what can be shared.Gameplay- Iterate gameplay teams roadmap based on our player needs and feedback.- Evolve pipelines and processes to an ever-changing industry landscape and team to ensure we can continue working on quality development while ensuring sustainability is at the core.Accessibility- Requested and supported first Motorsport Audio Description trailer through research (interviewing other studios who have handled the process), script reviews and test VO. - Planned and held the first Motorsport Accessibility Mixer, offering multiple talks on various topics for accessibility and breakout rooms to discover games supporting accessibility, discussing integrating accessibility into design with designers, and learning about tech from the team that will help our initiatives.- Grew a volunteer-led strike-team on Accessibility in first year to a program supporting multiple avenues of education for the team through mixers, hackathons and conference watch parties. - Continuing to expand on the place accessibility holds within the studio through research in industry on funding, creating cultural change to allow for inclusive design, and adapting existing processes to include accessibility.COVID/Remote-Specific - Hosted an experimental Xbox Games Showcase Watch Party for Turn 10 to enjoy the event and the Forza Motorsport announce trailer together. Recruited volunteers to maintain various roles in chat during the stream.- Documented work from home tips to keep motivated, find balance and support audio/visual conferencing etiquette.

The Twitch Developer Experience team's main objective is to ensure we could support first and third party developers to bring innovative and engaging experiences to Twitch Streamers and Viewers. As a Technical Program Manager for Developer Experience, my role was to support our Product Team in ensuring our products and features would release on time at a level of quality our developers could depend on.- Maintained full program of developer to update and migrate the Twitch Developers site internally.- Acted as main tester and coordinated multiple tester rounds for the Developer Site Migration to ensure proper coverage of all major features and expected functionality post-migration - Organized multiple-location 'Launch Donut' deliveries to ensure all participating teams in the Developer Site Migration was included in celebrating all their hard work.

Built by first and third party developers, Twitch Extensions are interactive overlays and panels that streamers can install and activate on their channel to provide a new level of interaction for their community. I ran a small, but mighty team to build an updated Twitch Extensions dashboard and features surfacing to streamers the right extensions based on their general needs. Our goal was to help streamers break through the overwhelming catalog of options to choose from, reduce the overhead for managing extensions on their channel and to learn the power of what extensions could bring to their community. Our customers focused on streamers, but also included extension developers (large and small).- Established 2018 roadmap for Twitch Extensions Discovery and Management, focused first on initial table stakes product work to support streamers finding and installing Twitch extensions via developer categories, a framework for featured content and basic recommendations.- Set product vision and coordinated development and logistical needs for Extension Discovery and Management product releases across multiple teams from initial spec review through development, deployment and post-launch analysis.Speaking Experience:- Twitchcon Developer Day 2018 Session: Get Your Extension Discovered. 600+ In-Person Attendees, ~17k concurrent viewers

When TwitchCon is over and there's still a desire for Twitch Merch, where do you go? In 2017 the answer was nowhere, Twitch Merchandise was unavailable with the exception of the convention.In the Fall of 2017, I worked with a small team to bring Twitch Merchandise to Amazon. We would maintain a presence at TwitchCon, however our focus was to create a complimentary evergreen line with seasonal drops made available to Twitch fans everywhere, utilizing Amazon as both storefront and fulfillment center.- Managed pipeline to create Twitch’s seller account with legal, accounting and tax and launched first-time online selling of Twitch Merchandise on Amazon.- Built process to get any new Twitch merchandise in production to launch on Amazon with Amazon Prime status, FBA (Fulfilled by Amazon) Exports status where possible and coordinated with multiple teams to ensure the appropriate product content (photography and localized copy) would be ready to ship on-time with physical merchandise launches.- Established process send Twitch Gift Cards to Creator Participants to purchase Twitch Gear from the Amazon Store to share on stream

Shadow of War- Managed development on new features related to continued player engagement and commerce.- Coordinated Leadership, Community and Design to build out first 3 months of Live Plan for ship.- Identified post-ship procedures and timelines related to Online feature updates based on stakeholders and development involved.- Ran a monthly internal lunch program named ‘LFG Lunch’ that’s geared towards developers opting into an opportunity to meet other developers they do not work with during their normal day-to-day.Areas of ownership- All Online (server driven) related features- Live Plan Event Planning and Coordination- Supporting Tool Requirements and Development- Business Intelligence

Business Operations High-Level- Brought on to develop schedule and processes with the Monetization, Regional and Business Development teams for Heroes of the Storm and StarCraft II.- Focused on new, major, initiatives for Heroes of the Storm (like Heroes of the Dorm) to mitigate game team production involvement to keep the game on schedule for launch.- Supported numerous promotional campaigns through concept, development, content creation and distribution for the Publishing Team on Heroes of the Storm.Video High-Level- Managed schedule and content plan for the embedded video team dedicated to Heroes of the Storm and Starcraft II.- Drove the organizational structure for the embedded team with Video Post Production, our embedded team partner, to help build a longer-term plan for a newly formed team.- Hired and managed Associate Producer dedicated to Video Team.

- Created and maintained full team backlog and schedule for Risk Systems Engineers for development against Battle.net payment and login infrastructure.- Established communication best practices with the Systems Engineers for proper deployment communications to all internal stakeholders with appropriate lead-time.- Advocated for specific security measures to keep the balance between preventing fraud and exploits while maintaining a process of payment that’s easy-to-use.- Collaborated with the Blizzard Korea branch to implement a basic penalty program for Internet Game Room Owners who failed to comply with basic security measures.

- Acted as a liaison between Battle.net Production and the Diablo III Development Team to outline requirements, gather data, communicate dates and highlight risks against Battle.net’s development for Diablo III related projects.- Managed the Marketing, Regional, Legal and Finance Teams for various needs related to the Diablo III Real Money Auction House.- Created the Product Manager team within Battle.net. Established being a central point of contact on Battle.net (a team of 150+ people) for Game Teams and External Support Teams to discuss projects, feature needs, and schedules.

Assistant Producer, Billing (Jan 2009 - Sept 2010)Promoted to: Producer, Billing (Sept 2010 - Dec 2010)- Generated and maintained a constantly changing schedule of a limited-resourced billing dev team to deliver upcoming needs for Game and Administrative Teams.- Organized numerous Battle.net events including The Scrambling (Egg-Drop Competition), Hiking and many various potlucks.

- One of two assistant producers who oversaw a team of more than eighty developers for the Stargate Worlds MMO.- Researched and documented requirements regarding Games for Windows compliancy for the Stargate Worlds Engineering team.- Regulated the operation of builds from development to production during Open Beta for Stargate Worlds.

Established and Coordinated various student and community events for an independent accredited university.

Founded and managed one of the first digital newspapers for the University of Advancing Technology. Drove monthly volumes from concept to being published online with a team of eager students and staff to provide tech and culture news to other students.