Erin is a Chicago-based Customer Success Manager with 12 years of service experience (4 years of Customer Success Management experience with SMB customers in B2B). Past careers have taught Erin, in various environments, how to engage and guide customers to achieve their goals and learn something along the way. Innovative problem-solving, fostering account growth, and meeting challenging targets are only a few of the many qualities Erin holds as a Senior Customer Success Mananger.-92% rise in product adoption with a start-up company-86% growth in revenue quarter over quarter during an acquisition"Erin managed some of our healthiest accounts at Tropic with a great eye for strategy and a customer-centric approach. She's an excellent CSM and will be a top asset anywhere she works." - David Campbell, CEO of Tropic