Erin Matteson Email & Phone Number

- To develop/create, implement and evaluate community education enrichment programs includingactivities, camps and events for youth, adults, and families in accordance with the district communityeducation goals. - Work with stakeholders to develop cooperative and coordinated programs based oncommunity needs. - Responsible for enrichment program registration, fees, and evaluation. -Lead district-wide community education communications such as newsletters, websites, social media,flyers/marketing and seasonal catalogs to support enrichment, adult education, early childhood, andfamily education, food shelf, facilities, and meals on wheels. - Facilitate the use of Eleyo registration/facilities software and best practices as applied to district-wide community education programs. - Monitor Revenue and expenditures for enrichment programs and work with the communityeducation director on annual budgets and financial reports. - Manage enrichment specialists, seasonal staff, and community education instructors and vendors.

Direct all aspect of education and family audience development. Lead cross department projects collaborating with staff on fundraising, creative development, programing, events and execution of school and family programing reaching more than 120,000 youth and adults a year.

Saint Paul, Mn

Management position focused on all aspects of education programing focused on school, family and college internship while also supporting community engagement work. Additionally collaborate with advancement department for funding and grant making purposes to maximize opportunities through accurate narratives, program budgets, evaluations and financial reports.-Expanded school residency program sites by 150%- Introduced advisory groups for the organization including youth council, education counciland a parent council-Increased education performance sales from 45,000 tickets per year to over 63,000- Maximized grant funding by partnering with community arts and cultural organizations- Recognized as 1 of 20 professional selected as part of the Future Arts Leaders program throughArts Midwest-Increased programmatic funding in collaboration with our advancement department by 35%-Develop database best practices for education and community engagement department to integratewith the Ordway's overall database best practices

Outreach, sales, marketing and program coordination position responsible for maximizing ticket purchases, ensuring high quality customer service for school performances, marketing/communications coordinator for programs, designing study guide materials, supervising education interns and coordinating residencies, special projects and internal and external events.-Increased focus group participation by 300% and facilitated session leading to direct changes inmarketing design and website structure-Grew Ordway Artists in the Schools residency programs from 0-4 schools reaching more than 400participants-Increased Ordway Festival School participation by 170% reaching more than 17,000 students in 4days-Developed best practices for creation, design and distribution of education curriculum materialsincluding study guides, lesson plans and videos-Improved email standard operating procedure to comply with Can-Spam Act while growing emailengagement by 200%

Customer service position responsible for school group ticket purchases customer communications,event/performance day logistics.-Reduced past due payment by 40% by streamlining payment collection process and policies-Developed email templates for consistent, effective and timely event and performancecommunications and day of logistics-Generated standard phone script for education sales reducing call time while increasing customersatisfaction