Erin Hazard Harvey Email & Phone Number

Chattanooga, TN

Author, edit, and maintain comprehensive online user guide for MediTract CLM, a cloud-based, enterprise contract lifecycle management software application.Publish release documentation describing system updates for colleagues and clients.Interview subject matter experts (business analysts, quality assurance engineers, and developers) to gain insight.

Chattanooga, Tennessee Area

Create comprehensive user manuals and quick reference guides for Internet-based contract management systems.Compose emails describing system updates for distribution to all clients.Interview subject matter experts to document system updates.Publish a monthly newsletter for distribution to all clients.Copy-edit marketing collateral.Prepare documents for.

Greater San Diego Area

Edited and updated service manuals and user manuals for medical devices.

Chattanooga, Tennessee Area

Created and updated service manuals, user manuals and internal manufacturing instructions for medical devices.Collected all pertinent information for manuals, including product requirement specifications, hazard analyses, line art drawings, photographs, etc.Conducted reviews of manuals with research and development, marketing and regulatory.

Knoxville, Tennessee Area

Built webpages and edited content to support the Food Network website relaunch.

Knoxville, Tennessee Area

Composed copy for direct mail pieces, e-commerce, private label credit card program collateral, in-store radio messages, sign packages and other special projects. Edited and proofread documents prior to publishing.Coordinated information provided by merchants into workable form.Wrote copy for tabloids and standards for store and newspaper circulation.

Knoxville, Tennessee Area

Wrote compelling merchandising directives for all stores, as well as short pieces detailing selling points for use with customers.Proofread and edited documents prior to publishing.Created merchandising plan-o-grams for all stores.Collected information from divisional merchandise managers, buyers and vendors to communicate to stores.

Knoxville, Tennessee Area

Co-authored and edited training manuals.Trained store management and associates on company policies, register and other operational functions.Ensured that all computer equipment was installed and working properly.Coordinated all grand opening activities.