Project Administrator
Current
Be able to successfully manage the flow of work to and from field inspectors, to include measurement and consistent achievement of client SLAs and quality metrics.Communicate effectively with clients and their customers via email, phone or text to solve service concerns or collaborate on workflow-related solutions.Work with Pilot's recruiting department to identify areas where personnel are needed and assist with the technical vetting and onboarding of these new… Show more Be able to successfully manage the flow of work to and from field inspectors, to include measurement and consistent achievement of client SLAs and quality metrics.Communicate effectively with clients and their customers via email, phone or text to solve service concerns or collaborate on workflow-related solutions.Work with Pilot's recruiting department to identify areas where personnel are needed and assist with the technical vetting and onboarding of these new resources.Demonstrate an understanding of Xactimate, XactAnalysis, Service Now and other elements of the Pilot technology stack. Show less