Erin Malone

Erin Malone Email and Phone Number

Senior Manager, Customer Strategy and Applied Design @ Deloitte
Atlanta, GA, US
Erin Malone's Location
Atlanta, Georgia, United States, United States
Erin Malone's Contact Details

Erin Malone work email

Erin Malone personal email

n/a
About Erin Malone

I focus on customer-centric innovation, specializing in bridging the gap between Federal Health organizations and their end-users, such as patients, grantees, and citizens. Harnessing the power of Human-Centered Design and Patient Experience methodologies, I decipher customer behaviors and needs, shaping strategies, programs, and technology that drive behavior change and improve health outcomes. I love working at the cutting edge of innovation, exploring how Generative AI and emerging technology can be used to deliver solutions that not only meet the current needs of the market but also anticipate future trends. I'm always excited to discuss new opportunities and collaborations, so feel free to connect with me.

Erin Malone's Current Company Details
Deloitte

Deloitte

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Senior Manager, Customer Strategy and Applied Design
Atlanta, GA, US
Website:
deloitte.com
Employees:
490451
Erin Malone Work Experience Details
  • Deloitte
    Senior Manager, Customer Strategy And Applied Design
    Deloitte
    Atlanta, Ga, Us
  • Deloitte
    Senior Manager, Customer Strategy & Applied Design
    Deloitte Jun 2021 - Present
    Atlanta, Georgia, United States
    Leads teams and clients through design sprints and Agile development processes. My work focuses on human-centered design (HCD), marketing strategy, digital development, and public health programmatic strategy.
  • Deloitte
    Manager, Customer Strategy & Applied Design
    Deloitte Aug 2018 - Jun 2021
    Atlanta, Georgia
    Lead projects with federal health clients on a variety of programmatic challenges with a focus on marketing strategies, strategic communications, partnership development, and use of human-centered design to develop and test programmatic solutions.
  • Deloitte
    Senior Consultant, Strategy & Operations
    Deloitte Aug 2016 - Aug 2018
  • Deloitte
    Consultant, Strategy & Operations
    Deloitte Aug 2013 - Aug 2016
  • Winship Cancer Institute Of Emory University
    Strategy, Operations & Quality Intern
    Winship Cancer Institute Of Emory University Sep 2012 - Dec 2012
    Greater Atlanta Area
    - Produced a year-one report, including graphs and analysis, of the Winship TOTAL Lung clinic - Compiled, edited, and produced graphics for updating Emory‘s cancer accreditation
  • American Cancer Society
    Business Development Intern
    American Cancer Society Feb 2012 - Dec 2012
    Greater Atlanta Area
    - Created six marketing and communications pieces for each program area within the Global Health Department- Researched and wrote a $300,000 international grant project bid related to cervical cancer screening and treatment
  • Neighborhood Diabetes
    Project Manager
    Neighborhood Diabetes Feb 2011 - Jul 2011
    Greater Boston Area
    - Led a process improvement strategy that helped streamline client enrollment under major insurance plans; developed and led training of new processes for the billing and new referrals departments - Led an initiative to improve billing and reimbursement information for over 20 types of diabetic supplies to ensure consistency with government and private sector billing systems
  • Neighborhood Diabetes
    Team Lead In The Client Service Center
    Neighborhood Diabetes Mar 2010 - Feb 2011
    Greater Boston Area
    - Managed a three to four-person sales team in the client service center, developing and motivating team members through performance goals and sales targets
  • Neighborhood Diabetes
    Client Service Representative
    Neighborhood Diabetes Oct 2009 - Mar 2010
    Greater Boston Area
  • Martin For Senate
    Deputy Finance Director
    Martin For Senate Jul 2008 - Dec 2008
    Greater Atlanta Area

Erin Malone Skills

Public Health Healthcare Powerpoint Nonprofits Microsoft Excel Project Management Fundraising Microsoft Office Sas Decision Modeling Editing

Erin Malone Education Details

  • Rollins School Of Public Health, Emory University
    Rollins School Of Public Health, Emory University
    Health Policy And Management
  • Emory University
    History And Art History

Frequently Asked Questions about Erin Malone

What company does Erin Malone work for?

Erin Malone works for Deloitte

What is Erin Malone's role at the current company?

Erin Malone's current role is Senior Manager, Customer Strategy and Applied Design.

What is Erin Malone's email address?

Erin Malone's email address is em****@****tte.com

What is Erin Malone's direct phone number?

Erin Malone's direct phone number is +141233*****

What schools did Erin Malone attend?

Erin Malone attended Rollins School Of Public Health, Emory University, Emory University.

What skills is Erin Malone known for?

Erin Malone has skills like Public Health, Healthcare, Powerpoint, Nonprofits, Microsoft Excel, Project Management, Fundraising, Microsoft Office, Sas, Decision Modeling, Editing.

Who are Erin Malone's colleagues?

Erin Malone's colleagues are Boopana R, Mas Mas, Meghana Ravikumar, Bruce Hsu, Nikita Singal, Darshan Dhoriya, Shankar Reddy Balaka.

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