Head Of Operations, North America
Current
Jul 2024 - Present
AeroLeads people directory · profile
Erin Mccannel Email & Phone Number
Head of Operations, North America @ Xero
at
Xero
1 work email found
@xero.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Head of Operations, North America @ Xero
Location
Toronto, Ontario, Canada
Company size
Who is Erin Mccannel? Overview
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Quick answer
Erin Mccannel is listed as Head of Operations, North America @ Xero at Xero, a company with 3443 employees, based in Toronto, Ontario, Canada. AeroLeads shows a work email signal at xero.com and a matched LinkedIn profile for Erin Mccannel.
Erin Mccannel previously worked as Head of Operations, North America at Xero and Commercial Lead, Canada at Xero. Erin Mccannel holds Bachelor Of Arts (B.A. Hons), Political Science from Wilfrid Laurier University.
Company email context
Email format at Xero
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{first}.{last}@xero.com
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Profile bio
About Erin Mccannel
Erin Mccannel is a Head of Operations, North America @ Xero at Xero. She possess expertise in time management, microsoft excel, research, political science, leadership and 12 more skills. Colleagues describe her as "I had the pleasure of directly managing Erin for six months, and then managing her direct manager for another year. Erin is a consistent contributor, and one of the most dependable people I've ever worked with. A pillar of reliability, when Erin says she is going to do something, it happens. She builds rapport and trust with ease, and is a great listener with customers and the internal team alike. I've received feedback from a number of CPA firms and bookkeepers Erin helped get started or progress on their cloud journey, each time so they could rave about how much they enjoy working with her. Erin is a natural born leader, and exemplifies the values we all strive for. " and "I had the pleasure of having Erin on my team of Customer Success Managers for a year as we were building the function and team up. Despite starting the role without any formal customer success or sales experience, she took every opportunity to learn and develop her skills, constantly asking for and acting on feedback - leading to her consistently crushing her individual targets, blowing one month completely out of the water at over 200%. Outside of her own performance, she is also a fantastic teammate, always trying to help get others across the line, taking ownership of team projects and initiatives, and applying her keen attention to detail and process to provide recommendations on how to improve our team's performance. And what makes her so successful at all of the above is that she has a genuine and deep care for her partners and colleagues - she wants to see them succeed and solves problems with that key goal in mind. I would love the opportunity to have Erin on my team again! "
Listed skills include Time Management, Microsoft Excel, Research, Political Science, and 13 others.
Current workplace
Erin Mccannel's current company
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Xero
11 roles
Erin Mccannel work experience
A career timeline built from the work history available for this profile.
Commercial Lead, Canada
Jul 2023 - Jul 2024
Gtm Program Manager
Established and managed a net new GTM team, strategy and processes, resulting with the team lifting conversion by 127% and NPS by 16 points YoY
Apr 2022 - Jul 2023
Product Strategist, Marketplace
Partnered with cross functional teams to reposition the marketplace, increasing conversion by 40%
May 2021 - Apr 2022
Senior Account Manager
Oct 2020 - May 2021
Account Manager
Prescribed and supported change management for accounting firms as they executed their cloud accounting strategy, ensuring established product adoption goals, outcomes and timelines were met. Responsible for full cycle, from prospecting to implementation.Organized and led thought leadership events and webinars for local accounting professionals
Jun 2019 - Oct 2020
Customer Success Manager
Consistently exceeded monthly targets through strategic pipeline management, product adoption guidance and proactive retention management
Apr 2018 - May 2019
Client Services Manager
Managed Canada’s iTunes Gift Card merchandising priorities and execution through developed relationships across the iTunes Sales Team, Gift Card Vendors and Canadian Retailers
Nov 2015 - Apr 2018
Manager, Client Operations
Managed 5 coordinators responsible for executing merchandising and sales projects across 20+ clientsChairman's Award winner for the operational leadership of the Mosaic – Acosta program merge
May 2015 - Nov 2015
Sr. Coordinator, Client Operations
Increased reporting efficiencies through the creation of templates that clearly highlighted project results and opportunities for a variety of clientsOperational leader of the seamless transition of internal and external teams to a new CRM tool
Sep 2014 - Apr 2015
Coordinator, Client Operations
Coordinated and monitored various merchandising and sales projects for Kraft and MondelezFounding member of the Innovation Team, tasked to develop department efficiencies Everyday Greatness Award winner for initiative, teamwork and collaboration
Oct 2013 - Sep 2014
Team & coworkers
Colleagues at Xero
Other employees you can reach at xero.com. View company contacts for 3443 employees →
JB
Jackqulane Brown
Colleague at Xero
United States, United States
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KC
Kate Crosby
Colleague at Xero
South Croydon, England, United Kingdom, United Kingdom
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KA
Kimberly Albright
Colleague at Xero
Frostburg, Maryland, United States, United States
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SP
Sai Panda
Colleague at Xero
Auckland, Auckland, New Zealand, New Zealand
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MM
Marta Muresan
Colleague at Xero
Madrid, Community Of Madrid, Spain, Spain
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LM
Liam Mcgill
Colleague at Xero
Wellington, Wellington, New Zealand, New Zealand
View →
KS
Kanop Soponvijit
Colleague at Xero
Sydney, New South Wales, Australia, Australia
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CH
Cameron Holmes
Colleague at Xero
United Kingdom, United Kingdom
View →
MP
Mukti Prabhakar
Colleague at Xero
Auckland, Auckland, New Zealand, New Zealand
View →
AF
Antonio Fiore
Colleague at Xero
Sydney, New South Wales, Australia, Australia
View →
Jackqulane Brown
Colleague at Xero
United States, United States
View →
KC
Kate Crosby
Colleague at Xero
South Croydon, England, United Kingdom, United Kingdom
View →
KA
Kimberly Albright
Colleague at Xero
Frostburg, Maryland, United States, United States
View →
SP
Sai Panda
Colleague at Xero
Auckland, Auckland, New Zealand, New Zealand
View →
MM
Marta Muresan
Colleague at Xero
Madrid, Community Of Madrid, Spain, Spain
View →
LM
Liam Mcgill
Colleague at Xero
Wellington, Wellington, New Zealand, New Zealand
View →
KS
Kanop Soponvijit
Colleague at Xero
Sydney, New South Wales, Australia, Australia
View →
CH
Cameron Holmes
Colleague at Xero
United Kingdom, United Kingdom
View →
MP
Mukti Prabhakar
Colleague at Xero
Auckland, Auckland, New Zealand, New Zealand
View →
AF
Antonio Fiore
Colleague at Xero
Sydney, New South Wales, Australia, Australia
View →
4 education records
Erin Mccannel education
Bachelor Of Arts (B.A. Hons), Political Science
Master Of Arts (M.A.), Public Policy And Administration
Postgraduate Certificate, Business Administration And Management, General
Exchange Program, Political Science
FAQ
Frequently asked questions about Erin Mccannel
Quick answers generated from the profile data available on this page.
What company does Erin Mccannel work for?
Erin Mccannel works for Xero.
What is Erin Mccannel's role at Xero?
Erin Mccannel is listed as Head of Operations, North America @ Xero at Xero.
What is Erin Mccannel's email address?
AeroLeads has found 1 work email signal at @xero.com for Erin Mccannel at Xero.
Where is Erin Mccannel based?
Erin Mccannel is based in Toronto, Ontario, Canada while working with Xero.
What companies has Erin Mccannel worked for?
Erin Mccannel has worked for Xero, Achievers, Hubdoc, Anderson Merchandisers, and Mosaic North America.
Who are Erin Mccannel's colleagues at Xero?
Erin Mccannel's colleagues at Xero include Jackqulane Brown, Kate Crosby, Kimberly Albright, Sai Panda, and Marta Muresan.
How can I contact Erin Mccannel?
You can use AeroLeads to view verified contact signals for Erin Mccannel at Xero, including work email, phone, and LinkedIn data when available.
What schools did Erin Mccannel attend?
Erin Mccannel holds Bachelor Of Arts (B.A. Hons), Political Science from Wilfrid Laurier University.
What skills is Erin Mccannel known for?
Erin Mccannel is listed with skills including Time Management, Microsoft Excel, Research, Political Science, Leadership, Teamwork, Politics, and Powerpoint.
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