Serve as co-consultant for World Wildlife Fund during senior executive group coaching sessions Design and develop quantitative and qualitative employee engagement questionnaires to elicit new and future clientsAdvise current clients on how to improve existing human capital assessment instrumentsAnalyze quantitative and qualitative data collected by employee engagement questionnairesConsult on intervention development to improve employee engagementAdvise on implementation of developed interventionsCompose executive summaries outlining the findings from employee engagement analyses and respective recommendations regarding change initiatives and/or proposed interventionsPrepare meeting objectives as well as presentation material

Collected, organized, and studied human capital management and performance initiatives/services dataCollaborated with the Office of Human Capital Management’s (OHCM) senior management officials, team leads, and employees to develop and maintain statistical models to inform and support human capital management initiatives and workforce planningOptimized and improved human capital and organizational performanceConducted advanced statistical analyses (i.e., structural equational modeling, predictive analytics, regression analysis, cluster analysis, exploratory analysis, etc.) using SPSS to identify patterns and relationships in large data sets to inform data-driven strategic decisions and planningEvaluated performance management system, promotion decisions, Employee Viewpoint Survey (EVS) results, training, leadership programs and other OHCM programsCommunicated data intricacies and conclusions to OHCM Board of Directors, clients, stakeholders, etc. Interpreted and communicated data findings and associated implications for Human Capital initiatives and operation to OHCM/Center personnelCollected and analyzed data using advanced statistical methods to identify and predict trendsFacilitated and guided discussions with OHCM director and senior management to discuss current and future initiatives aimed at optimizing human capital and improving organizational performance.Highlights:☩ Create and maintain statistical models to determine efficacy of OHCM programs in close collaboration with senior management, leadership team, project stakeholders, and key customers.☩ Evaluate Performance Management Systems, Employee Viewpoint Survey results, promotions, awards, training, and leadership programs to identify weaknesses and implement process improvements.☩ Design predictive models to assist with long-range forecasting and strategic business planning initiatives.

Designed and developed mixed-design (quantitative and qualitative) leadership performance assessment for clients at HSBC Bank, North American, Hong Kong and London division and Deutsche Bank, European division. Analyzed quantitative data and evaluated qualitative feedback collected by 360-degree assessmentDetermined focus and content of executive coaching sessionsExamined, tested and strengthened training programs and psychometric properties of assessment instrumentsConducted statistical analyses using SPSS to identify patterns and relationships in large data sets Initiated the implementation of new data mining procedures to facilitate improved statistical analyses and more in-depth, complex understanding of leadership performance and training needsOutlined findings from the leadership evaluation and respective recommendations regarding change initiatives and/or proposed interventionsPrepared meeting objectives as well as presentation material

Facilitated a 315% increase of company’s overall profit margin within the first eight months of revamping the marketing initiative; opened two additional branches, tripling company size.Successfully accelerated the organization’s overall growth and profitability by initiating interest in the company to establish partnerships with key players in the targeted industry. Developed and nurtured new and existing business relationships. Recruited and interviewed candidates for employment, increasingly weekly volume of new employee applicants by approximately 400% within twelve weeksCollaborated with owners of the company to determine the criteria for hiringReviewed new applications and conducted initial phone interviews to establish employment eligibility Determine candidate progression or termination within the interview processDrafted first training manual and designed, documented, and implemented two-week training program. Training material was utilized to implement marketing and recruiting strategy into infrastructure of new locations.

Earned a graduate level research assistant position as an undergraduate student; Practicum intended for third and forth-year graduate students.Conducted various research studies pertinent to the field of Industrial/Organizational Psychology, including: perceived effectiveness of leadership behaviors, job acquisition education programs and recidivism rates, work preferences and job attitudes of psychology students, and influencing human behavior through psychological methods of persuasion.Developed & administered assessment measures for data collectionCoded qualitative feedback and entered numerical data into SPSS spreadsheetsConducted statistical analyses using SPSS to test various hypotheses and examine reliability and validity strengths of assessment instruments.Engaged in collaborative problem-resolution and strategy development group discussions