Erin Mooney Email & Phone Number

United States

San Mateo, California, Us

San Mateo, California, Us

• Responsible for guiding teams in developing solutions using hybrid practices from initiation through release within the System Development Life Cycle (SDLC)• Management of complex technical projects/programs as CAPM® Project Manager , CSM® Scrum Master , CDIA+ Systems Architect & Agile Certified Practitioner

Toronto, On, Ca

• Implemented Thomson Reuters ELITE MatterSphere front office platforms for U.S. & International law firm client bases. Entrusted with sensitive company information & network security credentials with remote access to over 2,800 law firms globally. • Reviewed current business methodologies during strategy sessions to structure system set-up & end-user training for successful firm rollouts. Captured & documented system requirements & workflow modeling designs. Communicated with managing partners, IT Administrators & dedicated users to compare integrity of internal client information pre & post-conversion. • Conducted onsite/remote system configuration & training for customized functionality. Worked as client advocate to produce system reports & confirm software requirement specifications.

Atlanta, Ga, Us

• Implemented rules-based legal software program Compulaw for law firms nationwide.• Conducted personalized on-site and remote system training for law firm clients in multiple facets of the legal market.• Served as SME in pre sales engineer capacity & established outstanding client rapport by demonstrating genuine interest and a personal investment in every client to gain and maintain loyalty, trust and confidence.

Atlanta, Ga, Us

Beverly Hills, Ca, Us

• Coordinated and designed multi-media software, telecommunication and soft skill training programs for the largest entertainment agency in the world. Supporting 800+ employees with software training & user interface manuals.• Worked with in-house software team on requirements gathering, troubleshooting, and helpdesk support. Reviewed storyboards & multi-media content for clarity and created templates with authoring tools as an Instructional Designer.• Communicated with all departments on effectiveness of training to become a Subject Matter Expert (SME) for Outlook, Lotus Notes & improve curriculum for proprietary Talent Management System.

Los Angeles, Ca, Us

• Coordinated real estate transactions to facilitate acquisition of 20+ acres of Los Angeles Unified School District (LAUSD) public infrastructure. • Composed business and real estate valuations for LAUSD site selection & government budget approval to outline capital improvement projects for district’s $27+ billion Bond Program. • Coordinated acquisition of land & development of new campuses, modernization and redevelopment of existing facilities.

Los Angeles, California, Us

• Researched, authored, shot, edited and delivered live and packaged news reports for statewide and local stories for Montana’s #1 CBS affiliate station.• Tracked leads for news stories & executed daily deadline work and story idea research in a time constrained environment.• Example stories include: Wyoming Senator Alan Simpson’s dedication to the 1942 Japanese internment camp memorial “Heart Mountain”, Big Sky entertainment guests Cher and David Copperfield on his “Tales of the Impossible” tour, & the oldest U.S. WWII veteran, Ernest Hoffman who stated in his home with an American flag 🇺🇸 in his lap, “All gave some, but some gave all.”