Strategic consulting firm that advocates for the growth of the community as the bulwark of social enterprise and helps organizations in the hospitality and tourism industry realize their potential using an ecosystem approach. Example of Services provided:Develop and accomplish short-term goals and long-term objectives that further the company's growth resulting in an increase of the company’s revenue by 200% in a 2-year time period.Committed to diversity, access and equity by… Show more Strategic consulting firm that advocates for the growth of the community as the bulwark of social enterprise and helps organizations in the hospitality and tourism industry realize their potential using an ecosystem approach. Example of Services provided:Develop and accomplish short-term goals and long-term objectives that further the company's growth resulting in an increase of the company’s revenue by 200% in a 2-year time period.Committed to diversity, access and equity by co-founding DC, Maryland, Virginia Black Restaurant Week which impacts 100+ business in the region year-round with access to resources from public, private, government and education stakeholders.Effectively manage a team of staff, independent contractors and over 200 engaged volunteers in 3 different locations throughout the region.Executed on-ground convention services for the 2016 Democratic National Convention Committee (DNCC) and Philly City Ambassador Team. Designed and managed customer service standards and operating procedures for two professional sports teams in Charlotte, North Carolina resulting in sustainable and recognized policies and practices. Show less

Provide strategic direction to the Department of Hospitality and Tourism Management located in the School of Business & Technology for three campuses: main campus at Princess Anne, The Universities at Shady Grove and The University System of Maryland at Hagerstown using multiple modalities and a certified PGA of American golf program. Foster the research, workforce development and service of direct application and benefit to the State of Maryland and the global hospitality industry. Serve as… Show more Provide strategic direction to the Department of Hospitality and Tourism Management located in the School of Business & Technology for three campuses: main campus at Princess Anne, The Universities at Shady Grove and The University System of Maryland at Hagerstown using multiple modalities and a certified PGA of American golf program. Foster the research, workforce development and service of direct application and benefit to the State of Maryland and the global hospitality industry. Serve as the fiscal officer for two program budgets, Activity Director for Title III funding, two program endowments, online program, and manage department day to day operations with students, faculty and staff. Show less

Stategically lead a graduate program to the top 50 ranks in 5 years. My role provides strategic direction and vision within the Global Hospitality Leadership master’s program. This includes continually analyzing the curriculum and develop course mapping that is both academically rigorous and industry relevant. Hire and develop executive-level industry driven faculty to develop and instruct courses that align with the mission of the university. Develop cutting edge global programs that impact… Show more Stategically lead a graduate program to the top 50 ranks in 5 years. My role provides strategic direction and vision within the Global Hospitality Leadership master’s program. This includes continually analyzing the curriculum and develop course mapping that is both academically rigorous and industry relevant. Hire and develop executive-level industry driven faculty to develop and instruct courses that align with the mission of the university. Develop cutting edge global programs that impact tourism and business education. Collaborate with a robust advisory board and multiple administrative units including: finance, marketing, enrollment, and student affairs. Show less

Instruct undergraduate coursed in event and sport management by incorporating technology and critical thinking in each of the respective disciplines. Develop online event management certificate and concentration courses for the School. Lead and conduct research in events and sport tourism while managing service activity within the department and the university. Develop teaching skills for doctoral teaching assistants. Serve on department, college and university level committees.

Facilitate upper division level courses in human resources and event management incorporating iPad hardware and technology driven software in-class and through student projects for increased student engagement and critical thinking skills. Streamline event management curriculum aligned with industry driven objectives using theory, industry driven competencies and Meeting Matrix iPlan software. Prepare and deliver lectures using Blackboard, drafted exams, quizzes and in-class activities for… Show more Facilitate upper division level courses in human resources and event management incorporating iPad hardware and technology driven software in-class and through student projects for increased student engagement and critical thinking skills. Streamline event management curriculum aligned with industry driven objectives using theory, industry driven competencies and Meeting Matrix iPlan software. Prepare and deliver lectures using Blackboard, drafted exams, quizzes and in-class activities for students’ competency measures. Advise students on plans of study and career development using university protocols to achieve the students’ and programs’ goals using e-portfolio. Show less

Program Development, Boston University Study Abroad Office, Boston, MADevelop and create the first Boston University School of Hospitality Administration – Washington DC Academic Center’s summer course that will combine coursework in event management that focuses on etiquette, protocol, professionalism in the global and political marketplace. The 8-credit program (4-credit coursework and 4-credit internship) complement one another, enabling students to deepen their understanding of the… Show more Program Development, Boston University Study Abroad Office, Boston, MADevelop and create the first Boston University School of Hospitality Administration – Washington DC Academic Center’s summer course that will combine coursework in event management that focuses on etiquette, protocol, professionalism in the global and political marketplace. The 8-credit program (4-credit coursework and 4-credit internship) complement one another, enabling students to deepen their understanding of the culture and unique work environment in Washington, DC and the impact this environment has on event management. The internship program will offer more professionalized skills in politics, international relations and business etiquette to name a few. Show less

Taught two courses in the School of Hotel and Restaurant Administration: 1) hospitality management, and 2) conference and event management. Performed course administration, including the sole delivery of lectures, writing examinations, and utilizing Distance 2 Learning online software for storage of course documents (i.e., syllabus, assignments) and online quizzes and discussion groups.

Served as the instructor for event management and international tourism courses for undergraduate students. Engaged in course administration by instructing evening classes for adult professionals enrolled in the Meetings, Incentives, Conventions & Exhibitions (MICE) Program. Taught four traditional classes each summer in addition to nine hours of online course instruction using Blackboard for nine additional hours of online instruction. Drafted course syllabus, assignments, quizzes and… Show more Served as the instructor for event management and international tourism courses for undergraduate students. Engaged in course administration by instructing evening classes for adult professionals enrolled in the Meetings, Incentives, Conventions & Exhibitions (MICE) Program. Taught four traditional classes each summer in addition to nine hours of online course instruction using Blackboard for nine additional hours of online instruction. Drafted course syllabus, assignments, quizzes and discussion groups to enhance students’ critical thinking, problem-solving, evaluative skills, and professional development. Show less

• Instruct classes averaging 40 students in undergraduate level courses within the Center for Sports/Entertainment/Event Management • Participate in curriculum development, committee assignments, and program evaluation• Develop business relationships with corporate organizations for recruitment, advisement and internship opportunities in the regional market

Researched, planned, and forecasted marketing strategies to gain new business revenue, resulting in a $91,000 increase in sales over the prior year’s actual in the first six-months of the 2004 fiscal year. Effectively managed a Sales Coordinator and Assistant; Supervised banquet supervisors and staff with venue and corporate business events. Promoted to Special Events Manager after two profitable fiscal years; increased sales and heightened the awareness of Concord, NC location.

Successfully managed a combined annual promotional budget of $10+ million for Cadillac, Buick, Pontiac, and GMC vehicle lines. Successfully created, implemented, and executed dealership promotions, resulting in a substantial sales increase exceeding the 100% objective set by the regional office. Organized and managed sponsorship events, involving pre-event direct mailings, on-site implementation of the event, and post-event communication between SENIOR PGA & PGA TOUR and General Motor’s… Show more Successfully managed a combined annual promotional budget of $10+ million for Cadillac, Buick, Pontiac, and GMC vehicle lines. Successfully created, implemented, and executed dealership promotions, resulting in a substantial sales increase exceeding the 100% objective set by the regional office. Organized and managed sponsorship events, involving pre-event direct mailings, on-site implementation of the event, and post-event communication between SENIOR PGA & PGA TOUR and General Motor’s dealerships. Show less

Interned for the 1999 Senior TOUR Championship.

Interned in Marketing Department for the 1999 Inaugural Year of the WNBA Miracle. Assisted with Orlando Magic and Solar Bears off season events.

Formerly Thomas Sports Management. Assistant agent in daily office operations for NBA clients.