Erin O'Shea Email & Phone Number

• Manage a team of (8-11) Client Services professionals responsible for seamless campaign execution and high-level client service for advertisers and agencies• Responsible for managing individual contributors, helping ensure accuracy in the execution and maintenance of campaigns, providing guidance on strategic projects, and making decisions.• Demonstrate strong performance management skills and partnership with Sales to drive revenue goals• Direct and participate in strategic projects that impact and influence the Pandora services roadmap• Actively demonstrates ability to build connections and synergies with other teams and areas of expertise.• Partners with offshore team to drive efficiencies for the Revenue organizations and manages a team of offshore planners to facilitate with media planning for sales team.• Performance Manager lead helping to drive the Performance business for clients and ensures the knowledge of this business is shared with all client services account managers.

Greater Atlanta Area

- Manage a team of (8) Client Services professionals responsible for seamless campaign execution and high-level client service for advertisers and agencies- Responsible for managing individual contributors, helping ensure accuracy in the execution and maintenance of campaigns, providing guidance on strategic projects, and making decisions.- Demonstrate strong performance management skills and partnership with Sales to drive revenue goals- Direct and participate in strategic projects that impact and influence the Pandora services roadmap

- Partners with the sales team to ensure seamless advertising campaign execution while providing the highest level of customer service for both advertisers and agencies- Conducts end-to-end campaign management: Responsible for planning, implementing, maintaining, enhancing/optimizing online and mobile advertising campaigns of various cost structures - Prepares media proposals for advertisers that include screenshots, research, competitive data and advises on what is technically feasible to execute- Independently manages and ensures that all elements of the advertising campaign are implemented flawlessly to ensure accurate revenue recognition- Expertly bridge the gap between client needs, client service, and technology as the main point of contact, while engaging other internal teams when appropriate

Greater Atlanta Area

•Assist region-specific teams in all aspects of client services•Pull accurate inventory forecasts using DFP Availability Forecast•Assist in the preparation of proposals and media plans•Submit, pull and analyze research requests using Nielsen @Plan, comScore, Arbitron and others•Cultivate positive business relationships with clients and sales, advertising, graphic design and technical teams•Traffic and test ads using DFP and internal tools•Provide proof of implementation reports and screenshots•Work with Ad Operations to review campaigns and create post-campaign reports for advertisers

Spartanburg, Sc

•Assist in the implementation of 19 Conference championships•Provide on-site support at selected Conference championships, special events, and meetings•Assist with correspondence to selected campus marketing and promotions departments•Assist in planning and execution of a 500 youth Downtown Dribble event•Work closely with the Senior Associate Commissioner on the planning of the Men’s and Women’s Basketball Tournament•Oversee and manage the official merchandise and photo providers for the Conference•Serve as the liaison for our on-line merchandise website as well as the Collegiate Licensing Company

•Assist in the implementation of seven Conference championships•Provide on-site support at selected Conference championships, special events, and meetings•Assist with correspondence to selected campus marketing and promotions departments•Work closely with the Associate Commissioner for Compliance with the management of Conference and NCAA rules compliance such as National Letters of Intent, Medical Hardship Waivers and Coaches Recruiting Exams•Coordinate and led halftime promotions at the 2013 Southern Conference Basketball Tournament•Assist in planning and execution of a 500 youth Downtown Dribble event•Serve as the point of contact for the SoCon SAAC, helping the Associate Commissioner with the conference-wide Keeping Tabs on Kids initiative for the Ronald McDonald House

•Maintained inventory of on field promotions supplies and equipment•Assisted Director with execution of on field promotions at 55 games•Assembled and distributed Kid’s Club packages to members•Assisted in special events such as Guarantee to Give ($10,000 to local charities) and Grasshopper Baseball Camp