Erin Peterson Email & Phone Number

Victoria, British Columbia, Canada

Working with the Business Operations team in the Engineering Services branch, I coordinate HR initiatives and programs related to recruitment and retention.

Victoria, British Columbia, Canada

My role on the events team with the Ministry of Transportation leading/co-leading the coordination of large-scale government events including UBCM, the Annual First Nations Leaders Gathering, BC Roadbuilders AGM, Premiers Awards, ACEC Contractor Awards, and the Contractor of the Year Awards.

Victoria, British Columbia, Canada

- Working in the Intergovernmental Relations Branch, reporting to the Deputy Minister's Office in the Ministry of Health, BC, provided technical project management coordination functions for a variety of large and small scale projects throughout the project management life cycle- Acted as project lead on the coordination of logistics for in-person Federal/Provincial/Territorial Minister and Deputy Minister meetings- Planned, coordinated, monitored, and lead components of intergovernmental projects and deliverables- Contributed to the development and assembly of Deputy Minister and Minister briefing materials in support of intergovernmental meetings, intergovernmental relations meeting planning and logistics, and initiating BC jurisdictional scans and coordinating responses to scan requests from other jurisdictions- Collaborated with program areas across the Ministry of Health and with representatives from other Ministries and jurisdictions, building and leveraging relationships to facilitate achievement of intergovernmental priorities and deliverables- Identified project risks and developed risk mitigation strategies and/or risk controls- Tracked project activities, monitored project parameters and reported out on project scope, time, costs, risks, quality, communications, procurement, changes to human resources, and integration with other projects- Responded to standard queries raised by the public and/or stakeholders

- Reporting to the Divisional Executive Coordinator, contributed to all manner of projects initiated within the Division and the Assistant Deputy Minister’s office as needed/requested by my supervisor- Created Manuals shared across the Division, clarifying roles, responsibilities, and process- Created a Divisional documents tracking process, allowing for the tracking and follow up of overdue documents, including the ability to report out on progress and completion- Successfully led a project to create frameworks for Estimates and UBCM processes- Drafted Divisional communications - Provided support to a Divisional team of Executive Administrative Assistants - Acted as point of contact for Administrative Assistants across the Division for all inquiries - Actioned Intergovernmental Relations (IGR) assignments across the Division and the Ministry including analyzing and applying responsibilities, identification and confirmation of assignment, follow up, tracking, request for extensions, and timely submission to IGR- Assisted in screening candidates during the hiring process including participating in screening and evaluating on questionnaires, written assignments, and interview panels. - Performed Org Chart Updates, tracking items to completion in agreement with hiring timeline- Acted as Divisional Mobility Coordinator, coordinating over fifty mobile phone accounts - Coordinated routine reporting across the Division on twelve weekly, bi-weekly, and monthly reports. - Analyzed incoming FOI requests to ensure accuracy, clarity, and to determine area of responsibility within the Division- Coordinated Freedom of Information and Protection of Privacy Act (FOIPPA) requests as per policy- Interpreted and applied FOIPPA legislated regulations- Created and maintained up-to-date SharePoint libraries documenting FOI request status- Maintained a Divisional tracking system- Led a bi-weekly FOI briefing, presenting to the Project Director

Victoria, Bc

-Managed Executive Director's calendar, including fielding all incoming appointment and meeting requests-Prepared meeting materials, created agendas and minutes, and tracked follow-up items-Arranged meeting facilities including room bookings and catering-Developed, implemented, and maintained administrative systems, procedures, and standards, including executive correspondence, templates, records management, and mail processing-Made travel arrangements and completed all related travel authorizations and expense reimbursements-Typed, formatted, and proofread a variety of documents including briefing notes and correspondence-Maintained a tracking system to ensure time sensitive items were completed on schedule-Was responsible for all office purchasing-Completed purchasing card reconciliations-Liaised with HR for the on boarding and off boarding of employees-Assisted branch staff with troubleshooting various government processes and technical applications

Victoria Bc

Victoria Bc

- Performed data entry and accurate record management- Loaded daily attendance entry on MyEd BC- Accurately performed filing tasks- Performed lunchtime supervision- Maintained composure in a busy and constantly interrupted and evolving environment- Maintained general office area and supplies- Carried out clerical and word processing tasks as asked by my administrator and principal- Experience in elementary and high school libraries including shelving, cataloguing new books, and supervising students

-Greeted and checked in patients-Managed doctor's schedule-Made appointments-Triaged referrals-Managed wait lists-Monitored incoming faxes-Maintained confidentiality-Created a warm and welcoming environment for my patients

Vancouver, Canada Area

-Kept up with fast paced environment -Paid attention to detail-Multi-tasked effectively-Hugely expanded my level of beer knowledge-Developed rapport with regular clients-Created memorable experiences-Handled cash accurately

Vancouver, Canada Area

-Assigned to staff training-Acting manager during GM's absence-Managed many tasks simultaneously under pressure-Gained extensive cocktail knowledge-Responsible for cash and daily reports

Vancouver, Canada Area

-Provided exemplary service beyond expectation-Anticipated needs before they were voiced-Researched guests' preferences to ensure a personalized experience-Managed wine cellar with GM-Arranged and executed meetings with wine reps throughout Vancouver-Attended wine seminars independently to maintain industry knowledge-Ordered wines and kept wine list up to date

Vancouver, Canada Area

-Leading of service team-Staff training-Attention to detail-Time management -Sharing of knowledge with guests (busy restaurant with Italian menu = a lot of guest questions.)-Set high standard of service for less experienced servers to match

Vancouver, Canada Area

-Maintained impeccable service while keeping atmosphere warm and welcoming-Shared knowledge of local food and BC wines with guests-Worked seamlessly as a team with my other servers as we worked the room together-Allowed co-workers to shine by using their strengths to increase guest satisfaction

Vancouver, Canada Area

-High volume-Attention to detail-Demonstrated the ability to work with many different personalities

Victoria, Bc

-Staff scheduling-Ordering of supplies-Menu programming-Met the needs of large number of high needs guests (allergies)

Victoria, Bc

-Created operating systems -Assisted in creating a lasting brand for the business-Oversaw shift changes-Delegated responsibilities-Ordered supplies-Maintained smooth day to day operations,

Medical Office Assistant

The MOA program at Camosun College is comprehensive and challenging. All areas of relevance are covered including: -Transcription -EMR.

Diploma, Wine Steward/Sommelier

Gained in depth knowledge of wines and wine regions around the world. Learned principles of food and wine pairing and managing a wine list.