Erin Schwartz Email & Phone Number

Houston, Tx, Us

Houston, Texas, United States

Leading executive communications strategy to amplify our mission and expertise in improving the healthcare experience through cost transparency, reduction and advocacy.

Houston, Texas, United States

Worked with companies to improve performance metrics through marketing and employee communications initiatives. Key accomplishments:• Health Care client – supported change management and communications for systemwide Workday deployment; produced, wrote and edited systemwide health care technology newsletters on a weekly, monthly and quarterly basis; advised teams on communications planning for small and large scale projects impacting employees and patient care. • Technology client – developed paid B2C strategic and tactical plans to attract and retain app users looking for restaurant work. Increased users by 7% and converted 19% of users who interviewed for open positions to workers in six months. In addition, developed B2B employee engagement and retention plan to fill restaurant shifts with existing staff. Efforts provided 1025 hours of in-house labor within three months of program launch.• Non-profit client – developed editorial calendars and curated content for daily and weekly global e-newsletters to promote member engagement and retention for more than 4,500 members.

Houston, Texas, United States

Served as a communications business partner on HR/People and Culture programs, organizational development and change management projects to advance LyondellBasell’s mission to attract, engage and retain the industry’s top talent. Key accomplishments:• Developed multimedia communications strategy and cadence for Diversity, Equity and Inclusion initiatives, including social media.• Led communications planning and re-branding for the LYB University learning program launch and employee recognition platform launches.• Developed communications plan for compensation program changes.• Partnered with external communications to develop CHRO external thought leadership plans.• Wrote and edited copy for executive team members.

Houston, Texas, United States

Houston, Texas, United States

Led a team to develop and implement internal and external communications strategic plans to increase consumer awareness and consideration and improve employee engagement and retention. Key accomplishments:• Developed, launched and managed a national community relations program providing mortgage and tax assistance to more than 50 customers across the country. This effort garnered more than $8 million in earned media and made more than 9 million impressions during the first six months of the campaign The program kick-off took place in partnership with the TODAY show.• Established a multi-year internal communications plan and framework to measure and improve employee engagement and advance leadership visibility.• Developed and executed national media plan and advertising campaign, including digital, radio and print media.• Laid the foundation to launch a consumer home lending podcast, including content strategy and production logistics.• Served as a key contributor to revising and launching a new company brand story and value proposition.• Served as the main point of contact for media inquiries and developed, managed relationships with third party agencies.

Houston, Texas Area

Oversaw the strategic direction, planning and measurement of multimedia employee communications program for 5,600 associates across the globe. Key accomplishments:• Led all communications activities related to integrating new hires via mergers and acquisitions and retention strategies during a plan of merger• Developed comprehensive communications plans to support change initiatives for change sustainability, including technology and new program deployments• Led crisis communications activities during Hurricane Harvey and several other natural disasters to help ensure associate safety; subsequently led communications campaign to solicit opportunities for peer-to-peer donations and support, resulting in more than $100,000 raised in disaster recovery assistance and hundreds of pounds of clothing, cleaning supplies and other donated goods to support flood victims• Oversaw the launch of Stewart’s first social collaboration platform: Workplace by Facebook, and increased adoption by with 46% in two years• Increased associate engagement by 6.2% from 2017 through integrated use of communications tools• Increased associate recognition Appreciation Hub registrations by 52% and total recognition experiences by 230% since launching in 2017• Led a committee to execute Stewart’s Fifth Annual Build-a-Bike employee volunteer event in partnership with Child Advocates of Houston, resulting in the build and donation of more than 300 bikes for children served by the organization Key functions:• Strategic alignment with external branding/marketing activities• Multimedia channel development and execution• Comprehensive communications planning, including operational change, crisis management, technology and program adoption, and mergers and acquisitions• Internal and external team and resource management• Budget development and management• Metrics development and reporting

Houston, Tx

Provided employee engagement and change management project management to clients in the healthcare, oil and gas and educational service industries. Clients included Apache Corp., BP, Hess, Houston Methodist Hospital and Shell.Key accomplishments:• Produced an enterprise workplace safety video for a major healthcare institution to influence a culture of safety and accountability for patients and employees• Produced an IABC Bronze Quill award-winning video for an oil and gas company to reduce workplace anxiety about technology changesKey functions:• Developed, advised on and evaluated communications strategies and plans, using best practices in communication and change management.• Created and delivered impactful communications using channels such as websites, videos, events, newsletters, social media, presentations, surveys and conferences.• Advised clients on research needs or employee survey methods.• Managed creative/IT staff on creative/technical project elements.• Designed, provided voiceover talent for eLearning modules.• Wrote, produced and provided voiceover talent for corporate videos.

Md Anderson Cancer Center

Led the strategic direction, planning and measurement of employee programs and internal communications activities for 1,400 Operations and Facilities Management employees; provided oversight of the institution’s construction communication program. Key accomplishments:• Developed and led communications activities to support business transformations, realignments, SharePoint migrations, program launches and divisional events.• Created and managed the division’s first employee onboarding program to help reduce turnover and reinforce company culture.• Led a team to develop, implementation the division’s first employee recognition program to reinforce the organizational commitment to its core values and retain high performers.• Developed, managed change management and leadership development activities for 150+ leaders that shifted the division from a culture of silos to a culture of collaboration in three years.• Conducted nearly 100 focus groups with hundred of employees to inform leadership strategy development, organizational priorities and create a culture of transparent communication and innovation.Key functions:• Developed communications plans to support business transformations, realignments, SharePoint migrations, program launches and divisional events;• Led the development, implementation of a divisional employee recognition program;• Managed the division’s employee onboarding program;• Wrote, edited executive leadership messages, talking points;• Helped manage the division’s SharePoint online community;• Managed employee, leadership development activities (townhalls, retreats, forums)• Developed, managed employee engagement, feedback programs;• Created project deliverables (websites, blogs, videos, flyers, brochures, reports, presentations);• Provided supervision to Employee Programs employees;• Managed, reconciled Employee Programs budget; and• Developed, evaluated communication metrics for senior leadership.

Managed national branding and business-to-business marketing initiatives for a coin-operated game sales and management company to develop relationships with industry stakeholders and increase revenue. Key accomplishments:• Managed national marketing initiatives for a coin-operated game sales/ management company that promoted brand awareness, developed operator relationships, and increased revenue.• Created and managed the first national online player rewards program in the coin-operated game industry that generated a 30% revenue increase during the first quarterKey functions:• Collaborated with regional managers across the country to organize player events that suited their unique needs• Created deliverables for events and corporate managers: sales presentations, flyers, and advertisements• Represented T. D. Rowe at industry trade shows: Amusement and Music Operators Association

Managed regional marketing efforts for an architecture firm specializing in educational facility planning and design to develop relationships with owners, increase brand awareness, and generate revenue. Key accomplishments:• Developed marketing plans that strengthened brand awareness in the region and garnered shortlist selection for projects and won project bids for the companyKey functions:• Prepared project proposals that helped generate more than $12 million in new business• Collaborated with principals and project managers to identify business prospects• Represented SHW Group at conferences: Virginia School Board Association, Maryland Association of Black Educators, Virginia Association of School Superintendents• Developed regional advertising and event deliverables: print ads, post cards, banners, flyers, posters, and displays• Facilitated and promoted internal volunteer opportunities and external outreach programs

Developed multi-media communication strategies and managed programs for a 600-employee, 3,500-student school district to foster positive impressions of the district and create awareness throughout the region about district activities, improve relationships with community stakeholders, and influence culture among district personnel. Essential functions included:• Improved and managed internal communications among six campuses to create a culture of appreciation and collaboration utilizing teachers’ forums and recognition programs: Educator of the Year, Teacher Appreciation Week, Accolade newsletter• Increased community engagement with the district using positive messages and partnerships that promoted student, teacher and administrator achievements: annual report mailer, program advertising, press releases, features in The Central Virginian newspaper, school tours for City Council and NAACP, County Spelling Bee, Louisa County Technology Consortium• Redeveloped and managed the district’s Web site; recognized by Education World as a Cool School Honor Roll site

Gathered news, developed stories, produced on-air programs to improve ratings for three nationally syndicated radio shows and two television programs. Essential functions included: • Conducted interviews, gathered audio/video from hearings, Capitol Hill press conferences, events• Managed booking schedule, coordinated talent for radio interviews

B.A., Journalism & Public Communications

Activities and Societies: Alpha Phi Omega The Northern Light Newspaper KRUA 88.1 College Radio News PRSSA Member Chancellor's Award.

B.A. Sociology

Education record

Activities and Societies: Class President, Newspaper/Yearbook, National Honor Society, Anchor Club, Varsity Tennis, Jr. Varsity Softball.