Erin Schaefer Email & Phone Number

Richmond, Va, Us

San Jose, Ca, Us

San Mateo, California, Us

Oversees the enterprise sales for this organization that provides clients with SaaS customer engagement solutions that make it easier for support, sales, and marketing professionals to communicate effectively with their customers while managing $750K in existing business. Established enterprise processes for the organization and brought enterprise readiness to the company as one of the first of 2 hired individuals within the company. Implemented effective strategies for conducting business and developed new organizational strategies in order to streamline processes and increase business and profits. Notable Contributions: • Captured new clients by showcasing the services that Freshworks provides including; the cloud-based suite that enables companies to provide better service to customers and allows them to collaborate with team members in order to resolve customer issues.• Brought in new accounts including; Thermo-Fisher, Virginia Tech, Georgetown University, University of Maryland, Ciena, and Booz Allen Hamilton.• Increased Net New Revenue by $1M annually through the use of effective sales and marketing strategies.

Walldorf, Baden-Württemberg, De

Oversaw key account revenue and account management for $1.7M annually for a collaborative computer software company that provides companies with a business transformation suite. Grew territory pipeline to $3.7M and provided clients including GE, Jabil, USAA, and Vanderbilt with services and solutions. Established best practices with the business development team and improved inbound lead generation and response. Acted as the primary contact for partner management in the United States. Notable Contributions: • Reached the net new total contract revenue (TCV) of $975K annually at 30% quota retirement for the company.

Successfully established standard sales methodologies in order to maximize revenue for the company while overseeing proposals and standard contracts. Possessed responsibility for all company revenue generation. Purchased, customized, and implemented Salesforce.com for customer relationship management and pipeline management, as well as, a HubSpot for automated inbound sales and marketing processes. Notable Contributions: • Achieved pipeline growth of $400K in 2016 and $6.7M in 2017. • Achieved revenue growth of 102% growth year to date from 2016 to 2017. • Simplified and structured the sales cycle by establishing standard proposal formats and business cases.

Bellevue, Wa, Us

Managed all revenue for Concur segment partner opportunities. Supported and managed internal sales executives and acted as the primary partner liaison for Concur sales. Achieved a total sales pipeline of over $10M and total revenue of $4.5M in 8 months which was a quota achievement of 107%.

Bellevue, Wa, Us

Signed and secured new logo accounts for the company by developing strong relationships with clients and customers. Received a nomination and was accepted into the 2016 Global Leadership Program and received the honor of being a part of the on-board SAP-Academy new hire mentorship program. Reduced travel booking transaction costs by 85%, reduced expense report processing costs by 70%, and improved the compliance of corporate T&E policies by 18%.

Chicago, Il, Us

Assisted organizations in coordinating, planning, and executing virtual communication and events. Worked closely with marketing, human resources, and IT departments to help implement virtual solutions which allowed customers to benefit from decreased travel and increased productivity.