Erin Shea Email & Phone Number

Boston, Massachusetts, United States

Hadley, Massachusetts, United States

• Advise and sell memberships to customers based on their personal goals
• Engaged with customers to effectively build rapport and lasting relationships

• Serving as Brand Ambassador for all of Harpoon’s products
• Serving Beer, Wine, and Seltzers at high-volume festivals
• Working promotional events, festivals and in-store tastings

Amherst, MA

• Organized and prepared the National Woodland Owners survey
• Scanned, entered and analyzed data with Access and Excel
• Completed everyday office jobs such as printing, scanning, reviewing data and organizing the work space

Amherst, MA

• Provided friendly and prompt guest service by fulfilling orders, communicating requests to kitchen staff and routinely inquiring about customer satisfaction and needs.
• Setup and disassembled food service stations, equipment and furniture per guest or contract specifications.

Marlborough, Massachusetts

• Delivered quality service by providing a warm and welcoming environment.
• Quickly set up and cleared tables and stocked all service stations.
• Verified amount of cash in the cash drawer against the day’s receipts.
• Handled customer relations issues in a gracious manner and with company policies.

Amherst, Massachusetts

• Individually managed my work and contributions
• Cooked mass amount of food for preparations

Westborough, Massachusetts

• Worked in high stress situations dealing with guest as well as multitasking with phones, serving, washing dishes, making boxes and bagging food.
• Used quick calculations on the cash register
• Quickly fixed problems with orders or customers when needed
• Worked as a team playing helping others when they needed

Master'S Degree, Public Policy

Bachelor'S Degree, Resource Economics

Economics

Studied Abroad