Erin Whyte Email and Phone Number

Project management and customer success professional with 7+ years of experience in Healthcare. I bring a deep skill in process improvement to the table along with the ability to work in roles with diverse responsibilities and strict deadlines to achieve desired business outcomes.𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗥𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀𝗵𝗶𝗽 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁• Strong capacity for creating trusted relationships and delivering exceptional customer experiences.• Demonstrated history acting as the central point of contact for various internal departments and external stakeholders.𝗖𝗼𝗻𝘁𝗶𝗻𝘂𝗼𝘂𝘀 𝗜𝗺𝗽𝗿𝗼𝘃𝗲𝗺𝗲𝗻𝘁• Adept at understanding client and business needs, identifying opportunities, making recommendations, and implementing improvements.• Proven ability to drive and support success for internal clients and partners.𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁• Proven success managing multiple projects simultaneously, from initial concept to execution, demonstrating strong critical thinking, organization, and communication skills.• Skilled at leveraging project management software, including Trello, to track key project tasks and deliverables.𝗧𝗿𝗮𝗶𝗻𝗶𝗻𝗴 & 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻t• Experience training employees on updates to software and serving as the point person for user inquiries.• Expertise in establishing training resources to document functional processes and procedures.𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗽𝗿𝗼𝗳𝗶𝗰𝗶𝗲𝗻𝗰𝗶𝗲𝘀 𝗶𝗻𝗰𝗹𝘂𝗱𝗲: Electronic Data Collection Softwares (Viedoc, Medidata RAVE, and Bioclinica), Microsoft Office Suite (ie. Word, Excel, Outlook, and PowerPoint), Google Workspace, Adobe Acrobat, Citrix, Dropbox, and Trello.I am DIY savvy. You can always catch me fixing anything from broken printers, and lost connections, to installing new drivers and setting up new employee computers. On the weekends, you can catch me either knitting a new sweater vest or sewing a new outfit. 𝗦𝗸𝗶𝗹𝗹𝘀 𝘁𝗵𝗮𝘁 𝘁𝗿𝗮𝗻𝘀𝗶𝘁𝗶𝗼𝗻𝗲𝗱 𝗳𝗿𝗼𝗺 𝗗𝗮𝗻𝗰𝗲 𝘁𝗼 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀: 📌𝗖𝗼𝗺𝗺𝗶𝘁𝗺𝗲𝗻𝘁 𝘁𝗼 𝗮 𝗱𝗶𝗳𝗳𝗶𝗰𝘂𝗹𝘁 𝗴𝗼𝗮𝗹📌𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 + 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻📌𝗖𝗿𝗲𝗮𝘁𝗶𝘃𝗲 + 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗣𝗿𝗼𝗯𝗹𝗲𝗺-𝗦𝗼𝗹𝘃𝗶𝗻𝗴📌𝗜𝗱𝗲𝗻𝘁𝗶𝗳𝘆𝗶𝗻𝗴 𝗣𝗮𝗶𝗻 𝗣𝗼𝗶𝗻𝘁𝘀