Ebony King Email & Phone Number

Atlanta, GA, US

Atlanta, Georgia, United States

• Conduct property tours for prospective tenants, highlighting amenities and community features to drive leasing conversions.
• Develop and maintain relationships with residents, ensuring high levels of satisfaction and retention.
• Assist in the preparation of lease agreements and maintain accurate records of tenant interactions.
• Collaborate with property management to implement marketing strategies that maintain occupancy rates of 95% or higher.
• Respond promptly to tenant inquiries and concerns, providing exceptional customer service.

Atlanta, Georgia, United States

• Oversee the implementation of all store set executions to ensure adherence to KnitWell's Visual Merchandising Standards.
• Create and refine employee schedules to align with demand forecasting, that ensure optimal service levels are maintained.
• Promote a customer-oriented environment as Store Manager to increase sales volume and proactively address clients' needs.
• Establish measurable sales goals for the store that integrates the overall business strategy, making adjustments as necessary to optimize results and enhance gross margin.
• Analyze Key Performance Indicators (KPIs) to identify missed opportunities and improve brand performance track record.

Atlanta, Georgia, United States

• Served as Manager on Duty performing opening/closing procedures in absence of management (bank deposits, recovery, responding to emails, accept/receive shipment).
• Anticipated client requirements by effectively communicating store metrics and individual performance, thereby motivating associates to enhance sales volume.
• Utilized reports to inform strategic merchandising choices and align the store's presentation with Division standards.
• The Assistant Manager would refer all duties which required managerial experience and/or approval to the Store Manager (e.g. hiring, training, and disciplinary action).

Greater Atlanta Area

• Drive volume and anticipate the client needs while communicating store metrics and individual performance to motivate associates.
• Utilized reports to make effective merchandising decisions and style the store to Division standards.
• Served as Manager on Duty, handling opening and closing procedures, bank deposits, recovery tasks, emails, and shipment oversight in management's absence.

Greater Atlanta Area

• Served as Manager on Duty when scheduled, effectively addressing customer service, vendor, and maintenance requests.
• Achieved promotion from Sales Associate to Keyholder in just two months.
• Cultivate a loyal customer base through engagement, needs assessment, product recommendations, and information gathering.
• Provided immediate coaching and recognition to enhance the selling potential of associates.
• Executed opening and closing routines, including bank deposits and processing shipments.
• Contributed to floorsets, visual presentations, and signage placement.

Greater Chicago Area

• Styled customers daily for different life occasions, positively acknowledged by clients' for consistent exceptional service.
• Certified stylist for Ann Taylor's e-commerce virtual storefront app, Sales Floor, providing personalized styling services to clients.
• Developed a loyal customer base through strategic engagement, effective conversion tactics, and successful email capture.
• Collaborated with the stock team to consistently replenish both new and existing products, maximizing profitability.
• Strengthened selling expectations, performance standards, and accountability with new hires.

Greater Chicago Area

• Welcomed customers promptly, efficiently assessing their needs to provide tailored assistance.
• Explained the use, function, fit, and care of products to customers, ensuring they have a comprehensive understanding of their purchases.
• Processed transactions using the Point of Sale system and facilitated credit applications for GAP Inc. clients.
• Adhered to Loss Prevention protocols and safety guidelines in all daily operations.

Columbia, Missouri Area

• Promoted from Customer Service Attendant (CSA) to Supervisor within 3 months.
• Assessed customer service of student staff based on criteria of attentiveness, sanitation standards, communication, and safety policies.
• Responsible for training and coaching student attendants on assigned daily tasks.
• Certified by the University to handle issues of discrimination built on Title IX Principles.

Columbia, Missouri Area

Greeted customers, handled transactions, and promoted the brand as a sustainable way to reduce and reuse clothing. ThreadBare was a thrift store with a mission for a gender-neutral model based out of the University of Missouri- Columbia student center.

Columbia, Missouri Area

An organization that offers students opportunities to engage in professional, social, and community service activities relating to the fashion industry.

Chicago

• Followed Walgreens mission of Extraordinary Customer Care to drive sales and build customer loyalty
• Assisted customers in locating merchandise and stocked inventory on shelves daily
• Responsible for store organization and displays to welcome customers

Bachelor Of Science In Human Environmental Sciences, Textile And Apparel Management: Marketing And Merchandising, Senior

Activities and Societies: A Way With Words and Numbers, Black Business Student Association, Association for Textile and Apparel.

Education record