Ermila Cruz-Rodriguez Email & Phone Number

Davis, Ca, Us

Davis, Ca, Us

Venustiano Carranza, Michoacán, Mexico

Managed supply chain operations for one of the largest tool stores in San Pedro Cahro, working with inventory management and logistics.Conducted routine manufacturing site inspections to ensure quality control and compliance with industry standards, contributing to operational efficiency and customer satisfaction.Played a pivotal role in the store relocation process by researching areas with a stronger demographic need for the products sold, contributing to strategic decision-making and market expansion efforts.Facilitated increased profitability for the store owner by researching and sourcing low-cost suppliers while maintaining product quality standards, resulting in improved margins and customer satisfaction

Alamo, Ca

Provided consulting services to a Mexico-style fruit and snack small business, facilitating its expansion through strategic guidance and operational support.Assisted the Spanish-speaking owners in handling business operations, serving as a translator during interactions with suppliers, external clients, and rental companies while establishing their small business.Utilized data analysis and forecasting techniques to optimize product inventory levels, ensuring alignment with customer demand and reducing excess inventory.Spearheaded marketing initiatives on Instagram and developed promotional campaigns, resulting in a 30% increase in customer growth within a month and a half. Conducted geographic research to target areas with a heavy Hispanic population, further enhancing customer engagement and brand awareness