Ernesto Ortega Alvarez Email & Phone Number

Madrid, ES

Greater Madrid Metropolitan Area

Director of the Marketing, Community, Project Partners and Customer Care teams in Spain

Madrid, Community Of Madrid, Spain

Head of the Marketing, Communications, Community, Project Partners and Customer Experience Teams in Spain.

Madrid, Community Of Madrid, Spain

Malt is the leading end-to-end marketplace where companies and organizations find the right freelance / independent talents to match their business needs.Head of the Community, Project Partners and Customer Experience Teams in Spain.

España

Telesales and Digital assisted Vodafone sales agencies manager. 10 KAM and 2 Team Leaders. Responsible of the channels sales performance, operations and budget. 10 agencies and 22 sites (inshore, nearshore and offshore)

Madrid, Community Of Madrid, Spain

Own Stores, Exclusive Retail Channel, Multibrand, D2D and Retail Experience Manager being responsible of the sales and marketing in the shops. 850 Stores, 70 Dealers. 15 people on my direct team and 2 Team Leaders.

Madrid, Madrid, España

Responsible of the Loyalty Programme. 60K customer base. Churn, NPS, x-Selling etc. 700 Farmers. Team of 5 direct Business Development Managers and 7 Indirect regional reports

Madrid Area, Spain

Responsible of the Acquisition Sales Program for SME inside the Vodafone Enterprise Business Unit for the Indirect Sales Channel (1.200 Hunters)Acquisition budget and sales responsible.

Madrid Area, Spain

Sales Funnel & Forecast, Lead generation Program, New dealers Program, Dealers and FTEs remuneration model, FTTH + SIP Go to Market etc

Spain

Responsible of the Platinum Dealers inside the Vodafone Enterprise Business Unit (20 hunters+20 farmers min).I have to help the dealers and their Channel Account Developers in the design and execution of their commercial and strategic plans, including business plan, sales strategy development, HR inside the dealers, CRMs etc.I also have to lead different.

Responsible of different sales dealers inside the Vodafone sales channel. I have to develop and execute growth strategies inside the teams, always aligned with the strategic and marketing actions followed by the company.I train my sale teams on sales skills and on the Vodafone products (Mobile Communications, FMS, ADSL, Cloud computing etc) motivating and.

Top Talent Sales Programme 2009/2010. (Indirect Sales Channel)I was one of the 15 engineers in Spain chosen by Vodafone for the Top Talent Sales Programme. I worked as a pre-sales engineer, helping the Channel Account Developers and the indirect Vodafone sales team in different issues (technical problems, product difficulties, sales analysis, satisfaction.

Telefonica R&DOne year Internship at the Social Communication Division in Madrid, SpainStudied different protocols and standards regarding IP Multimedia Subsystem (IMS), Session Initiation Protocol (SIP), Converged Address Book (CAB)...Developed different services of a Web Application. Worked with Java, HTML, Java Script... Scrum and Agile developments and.

Telecommunications Engineering, Erasmus Exchange Student At Technische Universität ,Munich Germany

Satellite Navigation, Optical Communications, Nanotechnology, Multimedia Communications, Broadband Networks, Wireless Communications etc

Master'S Degree In Business Administration, Business

Msc, Master'S Degree In Telecommunication Engineering,

Final Thesis: ”Design, Installation and Economic viability of a MAN Communications Optical Network to provide Triple Play services”.

Bachelor Of Science, Science

May 2002: Certificate of Proficiency in English (University of Cambridge)

Programa The Powermba, Business Expert - Administración Y Dirección De Empresas, Sobresaliente