• Oversee a globally dispersed team of administrative staff, developers, and engineers, ensuring robust service delivery across warehouse management systems, automation platforms, WCS, and ERP environments (Linux/UNIX/Windows).• Direct a skilled team of Application Systems Administrators and Engineers, focusing on enterprise application management, DevOps, CI/CD pipelines, architecture, and design.• Provide support for applications hosted on Unix and Linux systems to both internal and external stakeholders.• Direct projects encompassing a wide range of application objectives such as integrations, automation, standardizations, and reporting.• Collaborate with senior leadership in identifying and evaluating opportunities to enhance operational efficiency.• Supervise various administrative teams, nurturing a culture of innovation to adapt to dynamic business requirements.• Evolve operational frameworks to facilitate the scalability of technologies, processes, and procedures for broader organizational deployment.• Establish and maintain scalable IT infrastructure, guided by a well-documented roadmap.• Optimize existing technology assets to boost service delivery, system stability, and performance.

• Led efforts to identify, plan, execute, and review projects involving a diversified array of automation and low-code application objectives, including integrations, standardizations, and reporting.• Established and built continuous improvement pipelines for standardized automation service catalogs, liaising with senior leadership at the Division and Site levels.• Drove adoption of low-code automation and application development technologies and integrations with cross-functional groups• Maintained an automation technology roadmap working with cross-functional project managers to ensure technologies deployed remained in alignment with the requirements of the business.• Established internal standards and policies for automation and low-code application development efforts.• Ensured that all solutions deployed met internal policy requirements for security, compliance, and non-repudiation, including ITAR/CGP/DFARS and others.• Employed DevSecOps processes for least-privilege access and to enhance overall security posture.• Initiated and lead cross-division training for low-code automation and application platforms including Power Apps, Power Automate, AI Builder. • Collaborated with internal development teams for integration with legacy/on-premise/cloud/government systems, employing standard API frameworks to extend system integrations with the Power Platform environment (RESTful APIs).

• Managed and maintained IT operations and team members at 20+ facilities across North America, leading site IT personnel, providing general IT governance. • Developed and motivated site IT team members to meet ever-changing business needs and challenges with innovation.• Engaged site IT, communicate expectations and goals through leadership in support of vision and strategy, championed standardization to further a mature IT organization.• Coordinated and interfaced with site leadership with respect to Division and Corporate IT initiatives, ensuring smooth integration tactics to provide high value to the business operations.• Managed complex, high-risk projects involving many functional areas of the business. Coordinated, planned, and led project initiatives ensuring risk mitigation strategies are aligned with project management best practices, internal policies, procedures and controls. E.g. ERP, DMS/CMS, mid-range infrastructure, enterprise messaging, VOIP, virtualization, network infrastructure, business process analysis and redesign, Corporate performance schedule IT alignment, CNC OEE/DNC• Actively engaged in projects to further a “zero-latency” enterprise through optimizing IT operations. Identified and analyzed service gaps and opportunities for the strategic deployment of IT assets and solutions, facilitating process improvements and efficiencies in all levels of the value-chain.• Analyzed service delivery capabilities and assisted with, suggested, planned, and implemented improvements and procedures to increase IT agility and responsiveness.• Leveraged and improved upon existing technology portfolio to promote improved service delivery.• Coordinated, planned, and consulted on integration activities for new business acquisitions (M&A)• Engaged with internal team members for the negotiation and establishment of enterprise-wide service contracts with third party partners.• Ensured DR strategies and associated infrastructure are tested and maintained.

• Managed and maintained IT operations and staff for four locations across North America, including Canada, US, and Mexico.• Designed and planned infrastructure solutions and improvements, spearheading projects and efforts that provide value to the business. Including mid-range systems, virtualization (VMware, Citrix), network infrastructure (Cisco, Ubiquiti), ERP systems (Infor Baan), and work-flow improvements through the strategic use and deployment of technological assets.• Established and managed relationships with outsourced partners, ensuring that performance and delivery met or exceeded expectations.• Worked with and managed site IT personnel, providing leadership and promoting the idea of continuous improvement.• Managed projects involving the integration of four sites with the parent organization, including detailed strategic planning for scope, cost, and time allocations for complete infrastructure and ERP integration.• Implemented and tested SOX (IT) compliance, ensuring that all infrastructure, policies, and procedures met or exceeded regulatory requirements.

• Manage and maintain mid-range system, thick client, and mobile computing spaces to enable continued business growth through effective service delivery in an outsourced environment• Work closely with IT infrastructure leadership to asses and understand overall business strategy and specific business needs• Engage in strategic project management: ensuring all meet enterprise goals for cost, efficiency, and technical requirements, thorough study and analysis, use/business-case development.• Analyze and contribute to workstation computing strategy for current and future business needs• Close working relationship with outsourced technology partners: define technology delivery capabilities• Maintain relationships with software and hardware vendors in accordance with strategic technology goals• Educate on end-users' needs and standards, ensure their compliance with standards (ITAR)• Engage in active problem management to identify service delivery issues• Provide support and oversight for technological infrastructure for US and Mexico based sites• Maintain overall network integrity and security for LAN/WAN infrastructure• Deploy and maintain all Windows-based servers• User/group management, printers, domain management, DNS, DHCP, GPO maintenance• Exchange server maintenance and support, 2003, 2007, 2010• Monitor and maintain all backup servers, SAN, NAS, LTO4/5 libraries, resolve all job issues• Participate in security audits. Work with IT team to resolve any discrepancies discovered.• Support Cisco VOIP system