Ernesto R. Email & Phone Number

Mansfield, TX, US

• Oversee a globally dispersed team of administrative staff, developers, and engineers, ensuring robust service delivery across warehouse management systems, automation platforms, WCS, and ERP environments.
• Direct a skilled team of Application Systems Administrators and Engineers, focusing on enterprise application management, DevOps, CI/CD pipelines, architecture, and design.
• Provide support for applications hosted on Unix and Linux systems to both internal and external stakeholders.
• Direct projects encompassing a wide range of application objectives such as integrations, automation, standardizations, and reporting.
• Collaborate with senior leadership in identifying and evaluating opportunities to enhance operational efficiency.
• Supervise various administrative teams, nurturing a culture of innovation to adapt to dynamic business requirements.

Lake Oswego, Oregon, US

• Led efforts to identify, plan, execute, and review projects involving a diversified array of automation and low-code application objectives, including integrations, standardizations, and reporting.
• Established and built continuous improvement pipelines for standardized automation service catalogs, liaising with senior leadership at the Division and Site levels.
• Drove adoption of low-code automation and application development technologies and integrations with cross-functional groups
• Maintained an automation technology roadmap working with cross-functional project managers to ensure technologies deployed remained in alignment with the requirements of the business.
• Established internal standards and policies for automation and low-code application development efforts.
• Ensured that all solutions deployed met internal policy requirements for security, compliance, and non-repudiation, including ITAR/CGP/DFARS and others.

Lake Oswego, Oregon, US

• Managed and maintained IT operations and team members at 20+ facilities across North America, leading site IT personnel, providing general IT governance.
• Developed and motivated site IT team members to meet ever-changing business needs and challenges with innovation.
• Engaged site IT, communicate expectations and goals through leadership in support of vision and strategy, championed standardization to further a mature IT organization.
• Coordinated and interfaced with site leadership with respect to Division and Corporate IT initiatives, ensuring smooth integration tactics to provide high value to the business operations.
• Managed complex, high-risk projects involving many functional areas of the business. Coordinated, planned, and led project initiatives ensuring risk mitigation strategies are aligned with project management best.
• Actively engaged in projects to further a “zero-latency” enterprise through optimizing IT operations. Identified and analyzed service gaps and opportunities for the strategic deployment of IT assets and solutions.

Lake Oswego, Oregon, US

• Managed and maintained IT operations and staff for four locations across North America, including Canada, US, and Mexico.
• Designed and planned infrastructure solutions and improvements, spearheading projects and efforts that provide value to the business. Including mid-range systems, virtualization (VMware, Citrix), network infrastructure.
• Established and managed relationships with outsourced partners, ensuring that performance and delivery met or exceeded expectations.
• Worked with and managed site IT personnel, providing leadership and promoting the idea of continuous improvement.
• Managed projects involving the integration of four sites with the parent organization, including detailed strategic planning for scope, cost, and time allocations for complete infrastructure and ERP integration.
• Implemented and tested SOX (IT) compliance, ensuring that all infrastructure, policies, and procedures met or exceeded regulatory requirements.

Longueuil, Québec, CA

• Manage and maintain mid-range system, thick client, and mobile computing spaces to enable continued business growth through effective service delivery in an outsourced environment
• Work closely with IT infrastructure leadership to asses and understand overall business strategy and specific business needs
• Engage in strategic project management: ensuring all meet enterprise goals for cost, efficiency, and technical requirements, thorough study and analysis, use/business-case development.
• Analyze and contribute to workstation computing strategy for current and future business needs
• Close working relationship with outsourced technology partners: define technology delivery capabilities
• Maintain relationships with software and hardware vendors in accordance with strategic technology goals

Master Of Business Administration (M.B.A.), Business Administration And Management, General

Bachelor Of Science (B.S.), Information Systems