• Presides over property tax appeal hearings and analyzes appeals filed by residential and commercial property owners, recommending corrections.• Review complex appraisals.• Communicates and corresponds with taxpayers to answer questions and resolve matters relating to appeals, including answering in-person and telephone inquiries about appeals, providing direction to the appropriate forms, when necessary.• Provides excellent customer service to all CCBOR customers.• responsible for PTAB matters: Represent the Board of Review before the Illinois Property Tax Appeals Board (“PTAB”) when taxpayers appeal the Board of Review’s decisions. Prepare and present documentary evidence at PTAB hearings. Draft and argue briefs in support of Board decisions.• Preside over hearings and analyze applications for property tax exemptions for, inter alia, churches, hospitals, and schools.• For each District (1, 2 or 3), one Assessment Analyst will typically be assigned outreach duties for each District. Those outreach duties include preparing and presenting presentations to groups and organizations to educate homeowners about the property tax system and to help homeowners file appeals with the Board of Review.• Responsible for outreaches: Make public presentations to groups and organizations to educate homeowners about the property tax system and to help homeowners file appeals with the Board of Review.• Monitors performance to budget, escalates variances.• Considered a deputy under the Illinois Property Tax Code (35 ILCS 200/5-15) and therefore “shall have authority to administer oaths and examine under oath those persons who appear for a hearing.”

•Real Estate Designation of CNE, Certified Negotiation Expert.•Created outstanding relationships with clients, other brokers, and professional service providers in the industry to insure ease, confidence & achievement.•Excellent knowledge of the market, positioning clients to have an advantage, and know that they are going to get the best deal possible.•Assists clients through the entire process from contract to close, which includes providing clients with the best lenders, inspectors and attorneys in the industry, making sure that the process is as seamless as possible.

• Works closely with internal and external auditors, Corporate Accounting and Housing and Urban Development (HUD) accounting to support the audit process and ensure Sarbanes–Oxley (SOX) compliance.• Demonstrates highest standards of personal and professional integrity, adheres to company’s policies and procedures, and complies with applicable laws, government rules and regulations.• Negotiates lease and rental agreements; Oversees capital improvement, maintenance and modifications of units.• Designs and Consults on building renovations; hire and oversee subcontractors • Monitors performance to budget, escalates variances.• Hires, Supervises and Schedules crews; ensured compliance with work schedule and design plans.

• Fundraiser for programs at company events• Promotes the health center’s services at community events• Spokesperson for web & print advertisements • Street Outreach Volunteer

• Expanded customer relationships through product sales to ensure that the branch achieves goal in volume and outstanding, growth, which will help to increase market share and achieve branch profitability. • Branch Workplace Champion acquired and enrolled new customers through the use of consistent sales techniques, enabling customers to perceive value in services; increase product penetration by serving as a consultant to payroll mangers .• Responsible for various sales and service activities, including profiling, consulting, customer retention and outreach. • Accountable for generating sales volume in consumer lending, personal and business deposits and related products. • Serving as Branch Notary Public, maintaining official records journal

• Negotiate lease and rental agreements; oversee capital improvement, maintenance and modifications of units• Design and consult on building renovations; hire and oversee subcontractors • Participate in the negotiation of the purchase of over $1 million in assets • Hire, supervise and schedule crews; ensured compliance with work schedule and design plans

• Responsible for selling cable, telecom, and broadband services to B2B and commercial properties• Acquires and enrolls new customers through the use of consistent sales techniques, enabling customers to perceive value in services; increase product penetration by serving as a consultant to the customer• Promote, present and educate customers on product and service to promote the organization as the provider of choice, acquire and retain subscribers to generate incremental revenue• Builds customer loyalty through first contact resolution; identifies and handles customer objections to purchase, resulting in achievement of departmental and individual sales objectives• Is responsible for client retention, cross selling and up-selling to existing clients

• Screening acquisitions • Fundraising • Dubbing of audio & visual materials • Customer Service • Television and radio studio operations

• Successfully managed the daily operations of a high-volume division with annual sales of multi-million department.• Managed operating and payroll budgets, maintained inventory control and achieved production goals.• Trained and developed fifty Union truck drivers to increase circulation. • Established relationships with vendors, personal shoppers and clients.• Achieved Seven percent increase in annual circulation goals for Tribune and Red Eye publications.• Sarbanes-Oxley Reporting • Oversaw sales increases to special events inclusive: Taste of Chicago Chicago CubsChicago BearsChicago White Sox• Coordinated Zip code targeting and Hand Held Project. Awarded “Newsy” for sales and leadership

• Successfully managed the daily operations of a high-volume department with annual sales of 1.2 million• Managed operating and payroll budgets, maintained inventory control and achieved production goals• Instrumental in raising company ranking from 7th to 1st• Trained and developed associates to lead product knowledge seminars, and conflict resolution • Achieved sales volume of 1.5 million, 15 percent of the company’s volume since 1996• Established relationships with vendors, personal shoppers and clients• Served as In-House Conflict Resolution panelist to handle associate issues• Awarded “Best of the Best” for sales and leadership

• Talent coordinator for visiting guests; responsible for interview outlines and show logistics• Handled pre-production and on-air tasks including studio set-up, script delivery and advertising placement• Worked closely with sales department and producer learning both the technical side of commercial production as well as sales and customer service issues• Coordinated station promotions for international broadcasting and major charity events• Street interviewer of station listeners

• Assisted customers in making merchandise selections and improved store profitability through effective suggestive sales techniques• Recognized by company for outstanding sales service and consistent leadership in reaching company goals• Awarded top selling associate

• Oversaw deployment of the company motor pool, trucks, and personnel• Trained troops on hazardous materials transport, safety, preventive measures, first aid, weapons, and general office management• Received medals for Combat Action, National Defense and Kuwait Liberation