Ernie Cauthen Email & Phone Number

Roswell, GA

Migrated company from an existing MSP solution to In-House support.Implemented new ticketing system with desktop support to provide immediate quality service to customers.Upgraded network switches from 10/100 Layer 2 to 10/100/1000 Layer 3 Managed.Upgraded an End-of-Life WatchGuard XTM 26 firewall to a WatchGuard Firebox T70.Researched and integrated a.

Greater Atlanta Area

Assisted in starting up the help desk improving the end user experience for students.Created group policy's which helped to secure the environment and minimize potential risks.Worked with department deans to improve IT-Customer relationships and implemented new policies for support staff.Implemented a new End Point Security software and created GPO's to.

United States

Developed a custom web-based software in PHP, CSS, HTML, and jQuery to be used as a Reservation software.Designed and created database structures as well as created automatic triggers to import data from an external database.Worked with other developers through BitBucket to track code development, bug issues, and branch revisions.Collaborated with product.

Image and deploy workstations, tablets, and laptops.Responsible for custom SQL report creationSupported end users across Windows XP, Windows 7, and Windows 8 workstations.Assisted in P2V migration of server environmentMaintain a virtual VMWare server environment of Server 2003 and Server 2008 R2.Deployed a new VOIP phone system.Defined and documented best.

Check all inventory of the ambulance daily before starting shift including all expiration dates for medical equipment and fire extinguisher.Maintain a safe work environment and try to remove those involved in a safe manner if deemed necessary.Respond to emergency medical calls ranging from headaches to vehicle rollovers.Document in Patient Care Reports any.

Assist in the layout of formwork.Measure and cut material to be used.Be on site for concrete pours in case of a form failure.Operate heavy machinery such as a lull, bobcat, and forklift.Flag for crane operators when moving materials on the job site.Assist the Occupational Safety and Health Administration safety inspector when on site in evaluating all.

Camp Lejeune

INFANTRY, UNITED STATES MARINE CORPSOctober 2005 – January 2009Maintain a high physical standard of fitness.Be proficient in multiple weapon systems such as an M16A4, M249 SAW, M240 Golf, and a Mark 19.Track equipment issued to squad such as serial numbers, magazine counts, Kevlar vests, and Kevlar helmets. Know the location of squad members and maintain a.