Erin Smith, Csm® Email & Phone Number

St. Louis, Mo, Us

St. Louis, Mo, Us

My team and I are responsible for all new builds and launch management of CX, CRM, and loyalty solutions

Atlanta, Georgia, Us

In this role, I managed resource utilization across project teams and developed the procedures and training for agency onboarding and internal processes and tools.

St. Louis, Mo, Us

As Senior Engagement Manager at Ansira, I managed internal and external (third party and contract) resources, and owned the project planning process – including estimation, budget building, and forecasting – for multiple clients. I also mentored several team members in various departments and roles, and directly managed Project Managers for the company PMO.

Birmingham, Al, Us

As marketing manager, I assisted the new business team in ongoing efforts to promote Luckie to prospects across the nation. I helped conduct prospect research, support proactive marketing campaigns, improve RFP and pitch processes, and, ultimately, bring new clients to Luckie. As continued Project Manager for the Luckie client, I created, estimated, and executed project work plans.

Birmingham, Al, Us

In this position, I managed resourcing and project planning for several clients, including Luckie & Company. The team used tools like JIRA, BrowserStack, and Litmus to manage and QA technical builds.

Atlanta, Ga, Us

At Beck Atlanta, now part of SCHAWK!, I was part of a team that managed a large corporate account and projects that required detailed coordination and planning.

Atlanta, Ga, Us

Managed full service accounts (print, radio, TV) for automotive clients around the country.