Elizabeth Robards Email & Phone Number

Richmond, Ky

My responsibilities include creating schedules for over 45 people in the 3 main sections of the department, making sure the cashiers are up to date and compliant on their necessary trainings, processing evaluations of the cashiers, and assisting them in areas they are deficient in, enforcing rules and processing disciplinary issues in a proper and impartial matter, and ensuring that our utility workers are keeping our cart bays full and our parking lot clean. I also act as a backup cashier if the queue gets too long at the checkout, and I also assist at the service desk for the same reason. I address customer complaints and issues, fix them when possible, and enforce policy when necessary.

Richmond, Ky

As a cashier, I assisted customers in checking out their groceries, investigated pricing issues, fixed basic problems with the registers as well as the self-checkouts and helped customers find items.While working in accounting, I balanced the cash drawers, kept a balanced safe, and initiated investigations into any discrepancies with the drawers. I also kept inventory of scratch-off lottery tickets and postage stamps.As supervisor, I organized cashier breaks, dealt with minor disciplinary and interpersonal issues, kept the wait at the checkouts down, addressed customer complaints that were in my purview and escalated them when necessary. As supervisor, I also worked at our customer service desk. There, I assisted customers with processing returns and doing price adjustments, as well as helping them purchase lottery tickets, and handled large amounts of cash for those who were purchasing money orders and doing Western Union transactions.

Bachelor Of Science (B.S.) In Criminal Justice, Criminal Justice/Police Science

Education record