•Processes incoming inquiries from customers and suppliers over the phone and email, with an average of 70 inquiries per day.•Interacts with over 50 customers daily, providing personalized guidance and expert advice.•Demonstrates prompt and professional handling of all customer inquiries, consistently exceeding satisfaction benchmarks, and fostering positive relationships.•Conducts follow-up communications within 24 hours to ensure issues are resolved, gathering feedback to enhance service quality.•Tracks and reports on key performance indicators, maintaining an average response time of under 2 hours.

• Conducted engaging campus tours to showcase the university's facilities and programs, demonstrating strong verbal communication abilities. • Offered personalized assistance and guidance to prospective students, addressing inquiries, and facilitating the admissions process with attention to detail. • Demonstrated professionalism and enthusiasm, promoting the university's values, and collaborating with admissions to provide accurate information through written communication

• Led a multidisciplinary team in the successful execution of a G+4 Residential Tower project in Indore, India, with a budget of USD 272,000.• Performed and meticulously reviewed GDC, conducted structural calculations, and provided sign-off for approved designs, ensuring precision and adherence to engineering standards in a dynamic project environment. • Collaborated with architects, contractors, and subcontractors to develop detailed project plans technical presentations and schedules, enhancing resource allocation and project efficiency. • Employed AutoCAD for detailed architectural design documentation, utilized STAAD Pro for accurate structural engineering, and cross-verified with manual structural calculations for quality assurance.

• Produced reports and analyzed project data, leading to a 15% reduction in project costs through optimized resource allocation.• Implemented version control processes for project documents, achieving 95% compliance with industry standards and contractual requirements.• Extracted useful data and converted it into informative graphs and visuals, facilitating better decision-making processes and enhancing project management efficiency. • Implemented version control processes for project documents, achieving 95% compliance with industry standards and contractual requirements. • Streamlined data workflows, result in a 30% reduction in processing time and enhanced decision-making processes for construction projects.

• Conducted initial telephone screenings with prospective candidates, effectively communicating role details and the recruitment process, resulting in a 20% increase in candidate engagement. • Coordinated and facilitated the end-to-end recruitment process, from job postings to resume screening and interview scheduling, streamlining operations and reducing time-to-fill by 25%.• Promoted new opportunities via strategic social media campaigns and job boards, increasing application rates by 40%.• Spearheaded the implementation of a streamlined process for tracking candidate availability, leading to a 20% enhancement in scheduling efficiency and reducing time spent on administrative tasks.

• Led the development and successful completion of 8 concrete mix design iterations, ensuring a comprehensive exploration of E-Waste's potential as aggregate. • Conducted over 29 tests, combining destructive and non-destructive methodologies, leading to robust statistical insights into the mechanical behavior of the concrete mix.• Executed 15 in-situ tests across various soil types, providing nuanced data on mechanical properties that significantly contributed to ongoing geotechnical research. • Managed and meticulously organized over 48 documentation entries, ensuring precise record-keeping and adherence to research standards. • Produced 12 sets of visual aids, including tables, graphs, and fact sheets, effectively enhancing the clarity of research presentation and knowledge dissemination.