Rubén Castillo Email & Phone Number

Madrid, Es

Greater Madrid Metropolitan Area

Planning, leading, organizing and controlling existing and new accounts implementation engagement from end-to-end by acting as main point of contact for Global Services both internally and externally with clients. Partnering with internal and external stakeholders to assess business and implementation needs to translate requirements into a robust, scalable metadata strategy that allows clients to benefit most from Conviva’s suite of products.

Madrid, Community Of Madrid, Spain

Leading customer projects within the Digital Services area to secure that project goals are met; customer’s expectations are fulfilled, and customer relation is handled in the best possible way within the scope of the contract. I drive projects related to Telecom Core and Cloud domain, including technologies such as Cloud & Virtualization, User Data Management, Packet Core and IMS among others. Typical setup of my projects comprises virtual multi-country and multi-cultural teams in which excellence and best performance are achieved by empowering and motivating each member. Main responsibilities includes:- Establish the project plan baseline: define project scope, secure the vital resources and plans and monitor all activities- Drive project execution: track project activities, monitor and handle changes, conflicts and critical issues- Handle customer and partner engagement: manage customer relationship building confidence and trust, ensure project progress arranging meetings and customer events- Handle project finance: ensure financial system monitoring- Develop the business: participate to contract preparation and to pre-sales meeting- Develop the Project Management subject area: simplify processes, methods and tools with creative ideas

Madrid Area, Spain

Responsible for analyzing, designing and developing end-to-end solutions for customers based on their technical specifications and business needs. Working closely with the commercial team to translate the customer needs, and technology opportunities into detailed technical offering, solutions and proposals based on Ericsson products and 3rd party suppliers.As Solution Architect I have participated in a number of projects and RFx processes related to TV and Media systems such as Mobile TV, OTT, IPTV, Multiscreen, Digital Signage, Origin, Cloud DVR and CDN (including Ericsson and 3PP products), etc. Direct customer and product unit involvement in these engagements both during presales and delivery phases for different customers covering Europe and America.

Madrid Area, Spain

Responsible for delivering tailored solutions and integrated with different customer’s systems in accordance to the overall requirements and customer’s expectations. I have participated in several projects both locally and internationally, related to IPTV, Mobile TV, video-streaming and location services for several operators and customer. As part of this work I have been involved in all the phases of the project including planning, installation, configuration, integration and testing.

Madrid Area, Spain

Responsible for investigating, planning, troubleshooting and resolving diverse types of problems in order to stabilize and optimize customer services related to Media and Value-Added Services. As part of this job I handled problems, consultations and emergencies reported by customers to provide prompt and effective assistance according to the established support processes.

Eindhoven Area, Netherlands

Working within the Digital Signal Processing Group I was a member of a project related to research and development of ambient and persistent forms of innovative synchronous domestic social presence technologies. Responsible for developing new algorithms and applications related to video technology to test and perform proof of concepts demonstrations among others.

Msc Telecommunications Engineering, Telecommunications

Majoring Communications

Information Technology, Master Of Science Thesis

Tampere University of Technology - Tampere (Finland) Multimedia Group (Department of Signal Processing)

Master In Networks, Communications And Content Management, Telecommunications

Networks, Communications and Content Management

Master In Telecommunications Economics, Economics

Telecommunications Economics

Project Management Pmi

Ericsson Certified Technology - Ip

Frameworx, Business Process Framework (Etom), Information Framework (Sid)