Erwin Austria Email & Phone Number

Singapore

Singapore

• Accenture Singapore
• Analyse requirements and come up with the required design following the predefined framework and guidelines
• Create test cases, identify test data
• Execute test cases, troubleshoot issues, test defects
• Support business users in test activities
• Support deployment

Singapore

• UOB Credit Cards – Production Support Management
• Provide post implementation support including production support and service/userrequests.
• Have clear and open communication with user support team / contact center escalationteam
• Provide timely updates and supports on end-customer issues.
• Resolve problems and provide effective solution.

Singapore

• Accenture Singapore
• To gather, analyse and formalise user’s business requirements and processes, evaluateon feasibility of implementation and manage project scope.
• Prepare project documentation such as Requirement Specifications / Use CaseSpecifications to meet customers’ requirements and conforms to quality management processstandards and procedures to minimise rework.
• Adhere to project scope, update requirement traceability matrix, inform and record out-of-scope issues.
• Develop technical design specification and translate technical design intoprocess/program specification. Involve in the design review session.
• Make changes to configurable items which include hardware, software, documentation,etc.

Singapore

• UOB Credit Card System
• Involved in projects such as UOBT V2 Acquiring, UOBT E-statement and otherenhancement projects.
• Involved in SIT (Software Integration Testing) and UAT (User Acceptance Testing) BatchTesting
• Online Keying and Batch Processing of Banking and Credit Card Functionalities.
• Develop COBOL, JCL, DB2 and VSAM, CICS programs.
• Provide impact analysis, solution design and working with other developers to deliver thefunctional, technical design specifications.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

• Involved in SIT (Software Integration Testing) and UAT(User Acceptance Testing)
• Test Data Preparation and Creation, Test Region Setup, Test Planning, RegressionTesting
• Blackbox/Whitebox Testing, Negative/Positive Testing
• Online Keying and Batch Processing of Banking and Credit Card Functionalities.
• Involved in Analysis, Design, Development, Testing, Implementation and SupportMaintenance of Credit CardApplication software systems.
• Created and modify COBOL and online programs, copybooks, JCL, PROC, controlcards based on the business requirement and specifications using Cardlink

Makati, National Capital Region, Philippines

• Assigned as developer to support bank request/s for report and document enhancement(e.g. Loan statements, Deposit Notices)
• Assigned to support different American Banks to provide final layout of the statementsand notices to comply with the business requirements.
• Used Customized Statement Formatter Tool to create/modify new statements and notices.

Quezon City, National Capital Region, Philippines

• Developed and enhanced new components that require the following functionalities:
• Analyze, design and implement COBOL components (backend) with Java integration(front-end) for Core Banking components specifically Customer Information, Loans, Cards andDeposits
• Handle lead roles (three workorders) during software development and system supportfor native CICS programs
• Provide functional, technical and/or project related information to colleagues.
• Assigned as POC (point of contact for CICS questions)
• Assigned as developer, Unit Tester, Assembly Tester – Components with medium tohigh complexity (COBOL, JCL,DB2,CICS,VSAM)