Ryan Stevens Email & Phone Number

Canon City, Co, United States

I was promoted to oversee the entire community's operations, extending beyond economic development. Now, I provide executive leadership for the City, overseeing 13 directors, 175 employees, and managing a complex budget exceeding $60M. This budget comprises 7 distinct funds sourced from various revenue streams.Selected Highlights Include:• Led the groundbreaking of a high-speed fiber project, a long-term initiative to bolster economic development, especially critical for a tourism-centric town reliant on sales tax revenue. • Created a business-friendly environment that attracted new developments such as Love's Travel Stop and fast-food restaurants, increasing overall sales tax revenue by 63%.• Developed programs such as the Urban Renewal Authority, and Historic Preservation commission that created financial tools and incentives for historic building restoration.

Canon City, Colorado

As the city's first full-time Economic Development Director, I spearheaded the establishment of the role and crafted its strategy. My efforts resulted in attracting new businesses and driving community growth by enticing residents to the area. I led initiatives for business recruitment, expansion, and retention in Cañon City. Additionally, I orchestrated and chaired Technology Sector Partnership meetings for the Upper Arkansas Area, fostering collaboration among local, regional, and state partners.Selected Highlights Include:• Secured $30K grants and matching funds for the technology sector through successful grant writing in 2018 and 2019. • Spearheaded the City's Small Business Revolution campaign, achieving a Top 6 position out of 12K nominations. • Pioneered new programs to revitalize downtown core, including life safety and facade improvement grant initiatives.

Canon City, Colorado

La Junta, Co

During this time, I oversaw business recruitment, expansion, and retention efforts in La Junta, prioritizing job creation within the community. I successfully filled vacancies in strategic locations including the airport industrial park, a 180K sq ft. former food processing plant, and repurposed a vacant retail space, formerly a Walmart store.Selected Highlights Include:• Significantly contributed to economic development by transforming vacant commercial/retail space totaling 300K sq ft.• Overcame deed restrictions to secure appropriate tenants, creating ~ 200 jobs and reducing the unemployment rate from 8.6% to 3.8% from 2013 to 2016. • Initiated a local focus on manufacturing education by partnering with a non-profit to bring the See the Change STEM program to 5 school districts.

Longmont, Co

In this position, I managed product sales in the Mountain West region, focusing on growing client portfolios and recruiting new clients. My role involved enhancing human capital management skills and nurturing business relationships. I established a foundation for success in future roles and hiring decisions by emphasizing competencies aligned with company culture and job requirements.Selected Highlights Include:• Achieved remarkable growth in territory sales, surpassing 200% YOY in 2011 and doubling sales in 2012. • Provided effective solutions to existing clients and successfully managed the significant client acquisition of Denver Health.

Promoted to sales position to manage, retain, and grow 350 accounts as well as adding new clients to the portfolio. Managed North & South American accounts up to 5,000 employees.• Cultivated relationships with HR executives and consultants.• Attained 97% of 2010 revenue target. • Increased YoY revenue in portfolio by 60% in 2010.• Developed lead management processes and procedures.

Managed and trained the Asia Pacific Client Services shift to provide exceptional customer service to internal and external clients.• Implemented the global shared service center, significantly upgrading the customer’s experience and service ratings.• Prepared the team for cross-cultural differences.• Created advanced Excel spreadsheets to manage products across five regions.• Implemented monthly call coaching sessions and increased performance by 10%.

• Led Client Service Team in commissionable sales in 2006 & 2007. • Contributed to the configuration of the SUN accounting system and its integration with Salesforce.com. • Created and implemented selling tools for the Client Services Team

• Essential piece of the integration team for the installation of Global Distribution System and OpenTable software.• Coordinated closely with the National Basketball Association corporate office to ensure accuracy of VIP reservations for the NBA All Star Game 2005.• Managed, hired, trained and reviewed reservations staff in proper room and restaurant reservations techniques.• Reduced abandoned call ratio from 10% to 5%.• Utilized MS Excel to create and present revenue reports, forecasts, and budgets. • Facilitated the weekly Yield Meeting in order to set product and price mix. • Effectively managed room inventory and price mix through the use of TravelCLICK products. • Regained the number one revenue spot in the downtown Denver market.

• Promoted to new position to act as a vital part of the leadership committee that guided the hotel through ownership and franchise transition.• Assisted with installation, configuration, and training of the FIDELIO property management computer system.• Reviewed budget and strategically cut front office costs by $20,000 per month through efficient management techniques.• Coordinated with construction foreman to minimize guest impact during renovation.• Created and implemented standard operating procedures and best practices. • Managed, hired, trained, and reviewed Front Desk, PBX, and Bell Staff.

• Assisted with the quality assurance testing of a FIDELIO software upgrade.• Managed, hired, trained and reviewed front desk agents. • Compiled weekly occupancy forecast within a 3% variance or less. • Solved a wide range of guest issues.

Mba, Business

Master Of Science In Global Management, Global Management

Activities and Societies: Venture Capital/Private Equity Club

Bachelors Of Science, International Business & Marketing