Edson Silva Email & Phone Number

São Paulo, Brazil

Brazil

Assessor de Investimentos e Patrimonio. Estrategia de alocação e calibragem para obtenção de resultados financeiros, avaliando taxas, riscos e liquidez, conectado com o momento e objetivos do cliente.

São Paulo, Brasil

Assessor de Investimentos responsável pelo atendimento, suporte e apoio aos clientes para investimentos financeiros.

São Paulo, Brazil

Investment Adviser responsible for customer service, support for financial investments;

São Paulo, Brazil

Executive responsible for customer service, support for financial investments.

São Paulo, Brazil

# Postgraduate Program on the Brazilian and Global Financial Market. In the Brazilian market, the highlights of the studies were: Stocks, Options, Financial Futures (Index, Dollar and Interest), Agricultural Futures, Risk, Backoffice, Fundamental Analysis, Political Analysis and Order Execution. Regarding Global content, the highlights were: Stocks, ETFs, Futures (Oil, Metals and Commodities), FX (DF, NDF, FXO) and Inter-Dealer Broker Market.# Immersion on Variable Income at B3 (extra module of MBA Global Broker).# Immersion in the Global Financial Market in New York (extra module of MBA Global Broker - Forecast: September/2020).

São Paulo

Career Transition Advised by Lee Hecht Harrison

São Bernardo Do Campo, São Paulo

• Sales Executive for Latin America (except Mexico), in which I developed a road map of the opportunities implemented in the client's Headquarter, in order to roll-out to the subsidiaries and leave them compliance, that is, with the same solutions implemented in the corporation;• I have used the Security & Network Framework Benchmark as a reference of the best solutions implemented in the market, as well as presented other Digital Solutions / Automation to meet the needs identified in the mapping / assessment of the corporate environment;• Worked in conjunction with IT-Customer leadership in estimating proposal values and defining period for implementation, aiming at a business justification and a Project Pipeline to be discussed at a Budget meeting with the Corporation.

São Paulo Area, Brazil

• Account Executive responsible for the relationship and fulfillment of the IT services contract with the client. I managed 9 clients in several market segments with approximate revenues of R $ 10 million / year;• I worked to extend the sale of the services / products / solutions to the clients of the Installed Base and was responsible for the interface with the technical areas to guarantee the SLAs and the satisfaction of the services contracted to the clients.

Sao Paulo

• Account Manager responsible for the relationship and fulfillment of the IT services contract with the Global customer, representing the region of Brazil;• Developed a Master Plan to follow up the initiatives and activities to be implemented by several teams, with predictability of 5 years. The Plan was dynamic, with updates and follow-up of the client, aiming to have control of what was done and what was planned, including for contracting new services and products / solutions;• I worked with Sales Executive / Pre-Sales / Technical Teams to identify opportunities and present proposals to the client;• Performed financial account management (Costs & Billing).

Alphaville

• Service Delivery Manager responsible for the service and stability of the client's corporate environment;• Developed action plans for mitigation and problem solving, using ITIL methodology;• Acted on several incidents, seeking definite and sometimes work-around solutions for productive stability of the environment;• Managing crises and teams in operational incidents and presenting diplomacy / good conduct in dealing with problems with the customer, internal areas and sometimes suppliers.

Alphaville

• Implemented the ITIL (Incident / Capacity) process on the client;• Developed Workflow of an Embedded Leasing Process of the company and made Workshop to understand the process;• Developed indicators for the effectiveness of ITIL processes implemented in the clients.

Alphaville

• Torres Operational Leader, responsible for interfacing with Service Desk, Backup / Storage, Network, Security & DRP and Tools teams, with the client;• Organized a plan of activities to control the actions and agenda of the teams;• I presented the performance indicators of these areas with the client and worked on the strategic planning with the client for environmental stability and improvements.

São Caetano Do Sul

• Developed Strategic Planning and Master Plan in the company;• Defined corporate governance with financial and operational meetings;• I represented the Board for ISO9001 certification with the issuing body;• Coordinated the technological reengineering in the company (automation).

Sao Caetano Do Sul

• Idealized the Idea of a Corporate Portal in Latin America;• Prepared Business Case with costs and Apportionment for implementation of the Project;• Define the Infrastructure and specialized workforce for the Project;• Acted on the definition of Portal Content;• I presented the project to the VP of my organization for the Board / Presidency;• Implemented & forwarded the project for on-going.

Sao Caetano Do Sul

• Engaged Analysts for Server Support, Deployment and Monitoring;• Formed Teams by support segment;• Developed Leadership;• Created Internal Operational Controls; Process of Promotion to Production (Project - On-going);• Developed Monitoring Team Procedures and Systems;• Installed Servers and Incident Support (in the locality);• Acted on Transition of Services in contracts acquired (Transition & Transformation).

Sao Caetano Do Sul

• Lead Field Services team;• Acted on the distribution of requests / activities;• Acted in the Project Deployments and Support in conjunction with the Team;• Recognized Works and Results Obtained by employees.

Sao Caetano Do Sul

• Remote Support to user workstations;• Acted on the ISO 9000 implementation.

Sao Bernardo Do Campo

• Participated in the migration of the External Sites to a consolidated;• Administered the Computer Network in the Locality;• I did the Technological documentation of the network;• Prepared the Identification of Technology Assets;• Implemented Governance on the Site;• Replicated organizational model to other Clients / Sites.

Sao Caetano Do Sul

• Administered the Computing Network on external sites;• I did Backup / Restore of users' files;• Performed on-site Support on users' computers;• I did Server Incident Dealing.

Maua

• Made the Understanding of Customer Need;• Analyzed and developed the System Code (Clipper Language);• Developed systems to control Customers, Suppliers, Transactions, Accounts Payable / Receivable;• Set customer equipment configurations for System Deployment.

São Caetano Do Sul

- Maintenance of Equipment in general for Casting- Maintenance of Hydraulic Pumps- Preventive / Corrective Maintenance of Rolling Bridges

Maua

- Responsible for the product packaging & Team Leadership- Responsible for the replacement of Products and Cleaning of the corresponding Sector

Master Of Business Administration - Mba, Finance, Mba Broker Global

Activities and Societies: - Actions, Options and Risks - Financial Futures, Fixed Income and Policy Analysis - American Financial Market.

Master Of Business Administration - Mba, Mba Business Management

Activities and Societies: Knowledge and Performance in: - People Management - Financial Management - Operational Management - Quality.

Computer Science, Bachelor In Mathematics With Informatics, Ciências Da Computação

Activities and Societies: - Programming Logic - Statistic - Programming language (C ++ / COBOL / Clipper Summer)

Data Processing Technician, Information Technology, Technical Education

Industrial Technician, Metallurgical Industry, Mechanical Of Industrial Maintenance

Elementary & Middle School, Basic And General Knowledge, Middle School