Eric Sachar Email & Phone Number

Jasper, GA

All in house repair work and some out call work for residential customers.

HP Quick Test Professional Coding (Reconfigured Object Repositories, completed driver scripts and functions)VB Script (Wrote functions for testing State of Delaware web application)Manual Testing of web application for State of DelawareWorked with and helped create Automated Test Framework (Created new functions and scripts for automating State of Delaware.

HP Quick Test Professional scripting (Functional Testing)HP Load Runner testing (Load and Stress testing)Microsoft Silverlight Testing with HP QuickTest Professional and manual testingResponsible for creating and structuring all test automation for the companyWeb (ASP.NET) TestingTest Complete testing tool Automated TestingQuality Assurance Test Automation.

StarTeam SupportSalesForce.com (Used as our ticketing system for support and customer service.)StarTeam versioning tool supportOracle database import, export and troubleshootingMicrosoft SQL Server 2000, 2005 Database backup, restore and troubleshootingVisual Studio 2003 and 2005 StarTeam integration support (Familiar with Visual Studio.

Responsible for Technical Support requests for SilkTest and Silk Central product linesHandled the majority of Escalation cases to development and worked with development toward timely and successful resolution to customer issues.Worked with companies such as HP and Adobe Software concerning their testing efforts and resolution of their SilkTest issues4Test.

Responsible for processing a RSA token requests for company personnel on a daily basisKept RSA security token database correct and up to dateWorked with customers concerning any connection issues with RSA Security Tokens and VPN access Responsible for putting in requests for system access including Active Directory and Unix Systems.

Responsible for defining and writing requirements for new Variant Configuration application (Electrical Engineering application). Responsible for knowledge transfer of the existing business process and electrical engineering application (SPACE) to other team members. Assisted in defining interface requirements between Siebel CRM tool and SAP R/3. Assisted.

Responsible for ensuring the quality and standardization of all Siemens software applications. Computer Software Testing,(Field Integration Testing, System Testing, Regression testing, and User Acceptance Testing.) Submission of Change Requests and Work Plan creation for database migrationsSoftware Deployment and Post Production Testing System Development.

Responsible for all Information Technology activities with the company for external customers.Computer purchasing and job costing (with management approval)Router setup and configuration including NAT, Firewall administration, and Wireless security setup (WEP)Complete IP Network installation coordination including T1 install by Bellsouth, Managed Router.

Performed computer technical support for elderly residents. Also supported all audio and video equipment for the complex and supported all telephone related issues including all internal telephone wiring.Computer technical Support for elderly residentsResidential phone technical support (Internal Wiring, Jacks, and interface wiring)Audio/video setup and.

Assisted in all phases of product resale, including, but not limited to, sales, fabrication, configuration, shipping, and support. I also traveled locally with the corporation to trade shows and provided sales and configuration expertise.Performed sales and customer service duties to all vendors and prospective clients Provided Windows NT network.

Reported to Director of Performance Improvement. Analyzed statistical time data for hospital emergency departments. Ultimately responsible for all aspects of statistical data analysis and processing including scatter plot analysis. Worked with other departments as well as medical directors and vice presidents of the company to collect specifications and.

Maintained and supported one floor of the Nortel Networks, Inc., Sunrise building. Became the lead support technician for all front end and middle tier Oracle applications. Assisted the Oracle support team with current issues and tested new fixes for the software. Provided technical support for approximately 1600 users as part of a technical support team.

Working On Bachelors (Currently Attending), Software Development

Bachelor'S Degree, Computer Software Engineering, 3.0

Diploma, Microcomputer Specialist/Computer Operations

Activities and Societies: Student Counsel for 2 yearsTook all required classes in Programming, Networking, Accounting, data entry and data.

Bachelor'S Degree (Still Attending), Software Development

Bachelor'S Degree (Still Attending), Computer Software Engineering

Bachelors Degree, Web Design And Development

Computer Programming And Analysis