Eman Sayed Email & Phone Number

Staten Island, New York, United States

1. Screening tenants for eligibility for our services by telephone and in-person, includingobtaining necessary demographic data, determination of eligibility, and scope of client’srequest for assistance2. Coordinating follow-up client services, including appointments and referrals, draftingclient correspondence, gathering documents and other information.3. Grants management, including creating and maintaining client-related files. Data entry,copying, scanning, uploading and distributing documents, and ensuring completion ofcompliance requirements.4. Using language assistance resources including translation and interpretation servicesavailable to assist Limited English proficiency clients and community members.5. Attend court as part of Universal Access to Counsel initiative (“UAC”). Attendadministrative hearings on behalf of, or with, clients.6. Answering questions and helping to acclimate staff to intake procedures.7. Distributing basic client service information materials.8. Assisting case handlers on client-related matters, including making phone calls, sendingcorrespondence and obtaining information.9. Entering and tracking information in electronic format, including databases and grantmanagement systems and other formats, running reports with the data, and assisting inpreparation for audits.

Class Project

- Collaborate as part of a team of 2 people to solve the business problem statement for the museum- Create a print and digital app solution based on user research interviews, business data, market and location research- Created and A/B tested comp sketches of 2 different screen orientations and 4 different layouts with 6 survey respondents- Assisted in conducting usability testing for 3 prototype versions - Performed competitive analysis to formulate a basis for the final business design solution- Revised prototype designs based on usability testing results- Created entire project UI Design system and Visual Design- Created low fidelity and high fidelity wireframes for 5 iterations of digital product solution- Partnered with teammates to create final presentation

- Practice Manager for 3 months as a temporary position while manager was on maternity leave- Trained 6 co-workers and provided shortcuts to learn quicker- Translated written forms and documents to patients’ language- Answer 50 phone calls per day and handle the caller’s needs- Obtain 20 authorizations per day from medical insurances- Found a solution to long phone calls to obtain authorizations by signing up and requesting them online

- Meet with 3 clients per week to determine the scope of a project- Advise clients on strategies to reach a particular audience- Create images that identify a product or convey a message- Develop graphics for product illustrations, logos, and websites- Present designs to clients or the art director- Review designs for errors before printing or publishing them

- Advise clients in the tax preparation process, prepare and file 12 tax documents per day - Take 20 incoming calls from clients to answer tax questions and set up tax preparation appointments

Ux Design - Cohort 7

Bachelor'S Degree, Communication Design

Associate'S Degree, Graphic Design