Kevin Escoda Email & Phone Number

Milan, It

Milan

• Advisory, Project Lead and Project Management for the testing and implementation of innovative solutions (blockchain & IA) in the financial and insurance sectors.• Led innovative projects in blockchain and finance, including the “Institutional DeFi for SecurityToken” initiative in collaboration with industry leaders such as Intesa SanPaolo, Mediolanum,Polygon and Fireblocks, enhancing digital asset trading efficiency (tokenization and secondary market -AMM based on Polygon and Uniswap v3 bonding curves- for Security Tokens).• Managed complex EU-funded projects like PLOUTOS H2020 and contributed to regulatoryinitiatives with the Ministry of Economy & Finance and Banca d’Italia, driving compliance andinnovation.• Delivered engaging courses and executive programs at Università Cattolica

Milano (Arese)

FIRST WORK IN ITALY AFTER MOVING UNEXPECTEDLY FOR FAMILY REASONS (was not talking the language)• Provided technical and commercial support for the European FCA / Stellantis network, handling over 100 inbound and outbound inquiries daily during an initial period (before becoming a VIP Account Case Manager).• Managed VIP accounts, resolving operational and commercial issues for major accounts and prestigious brands with a focus on crisis management, resulting in a high resolution percentage (over 90%).• Enhanced my language skills (Italian) by working closely with Italian colleagues, improving communication and service delivery.

Toulouse Area, France

• Managed numerous high-budget projects (over €60,000 per campaign) for major clients in the banking and real estate sectors (French and European leaders), ensuring timely delivery and adherence to quality standards.• Led end-to-end project activities, including requirement gathering, budgeting, and liaising with cross-functional teams and stakeholders.• Successfully coordinated digital, TV, radio, print, and event campaigns, enhancing client engagement and satisfaction and providing high-quality communication services for all types of media.

Worldwide

Independent Communication Agency.• Provided consulting and auditing services in print and digital communication, including the creation of websites, flyers, posters, logo design, establishment of visual identities, communication strategies, promotional items, and events.• Developed and executed digital marketing strategies that increased client engagement over a short period of time.• Provided consultancy services, resulting in growth in client revenue through targeted communication campaigns.• Collaborated with various clients, including Flor de Pacifico France, CCI Côte d'Azur, Beaumont-de-Lomagne Tourist Office, SMEs, and independent professionals.

Sydney, Australia

• Customer success operator for ITS MANAGEMENT / Casino Rewards, a world leader in online casinos, ensuring satisfaction of French and English-speaking players in over 40 countries.• Progressed from first-line operator to VIP account manager, demonstrating rapid advancement and adaptability in a dynamic and highly regulated environment.• Contributed to customer retention and revenue increase through proactive account management and effective problem-solving, maintaining a high customer satisfaction rate.

Cannes / Toulouse

PART TIME ACTIVITY• Educational assistant and supervisor, ensuring student safety and well-being while contributing to a positive learning environment.• Active management of the Student Union (Maison des Lycéens), facilitating student autonomy and engagement in school life.• Organization and supervision of extracurricular and co-curricular activities, including the school blog, student radio, computer workshops, and critical thinking sessions.

Bachelor'S Degree, Communication & Management

Activities and Societies: Digital communication

Bachelor Of Comunication (Affiliated With Skema Business School), Communication, General

Licence, Economie & Sociologie

Baccalauréat Général, Sciences Économiques Et Sociales, Mention Bien