Ekaterina Shakleina Email & Phone Number

Москва, Москва, Россия

• Contributed to an Information Security course's content.• Developed a 7-module Information Security course for lawyers, including LMS modules and webinars.• Executed phishing email campaigns.• Hosted Security Champions meetups with a 95% satisfaction rate.• Authored communications on security threats.

Moscow, Moscow City, Russia

• Authored content for 5 information security e-learning courses designed for non-technical employees, increasing average post-training tests scores by 37%.• Wrote 40+ information bulletins and articles, reaching over 3,000 employees, fostering enhanced communication between staff and the Information Security Department.• Initiated proactive communication with employees and managers to address incomplete courses, reducing the number of lagging employees by 85%.• Systematically updated 30+ internal documents to maintain compliance with industry best practices, Personal Data and Banking Laws, and ISO 27001 standards.

Moscow, Moscow City, Russia

• Led a team of 3 members and achieved a 96% task completion rate within established deadlines.• Implemented email monitoring policies, resulting in a 20% decrease in data leaks via email.• Monitored an average of 300 emails daily, identifying and mitigating 83% of phishing messages.• Facilitated collaboration with an external SOC, played a key role in incident investigations, and authored 11 rulebooks for common incidents.• Performed approximately 15 annual internal audits of information security processes, significantly contributing to a successful internal audit outcome and the renewal of ISO 27001 certification.

Moscow, Moscow City, Russia

• Initiated and executed the transition to a four-level information security documentation system, improving documents accessibility.• Conducted a pre-analysis of the IdM system, collaborating with departmental managers to collect and document access requirements based on role management.• Delivered in-person training for new employees, providing comprehensive briefings on information security requirements to ensure their familiarity with organizational security protocols.

Moscow, Moscow City, Russia

• Resolved regular employee issues to ensure uninterrupted workflow, successfully addressing and assigning over 90% of the issues.• Installed and configured software, optimizing system performance and user experience.• Provided support for office peripherals, ensuring a smooth and productive office environment for 200+ employees

Moscow, Russia