Eshwar Kumar Email & Phone Number

Ahmedabad, Gujarat, India

Mumbai Metropolitan Region

*Starting by generating own leads focused on few IT technologies based on calibehr team. *Developed clients for a long-term and maintained objective to approach market value. *Strategized new techniques and ameliorate ideas to make a vast difference in market to get forward into this digitalized world. *Identified great opportunities, threats and challengesto maintain track of clients and make great connection with our partner business teams and IT personnel to align our goals and reach out market to become top always. *Closures for business and aerodynamic transition accounts to customer relationsdepartment.

Greater Vadodara Area

– Developed short-term and long-term sales objectives and strategic plans to meet market needs. Strategized and implemented successful approaches to revitalize underperforming product lines and create profit-generating enterprises.– Led cross-functional teams to create impactful messaging, demand-generation programs and sales tools. Created vision and provided leadership for targeting larger prospects. Closed new business and streamlined transition accounts to customer relations department.– Maintained leadership and ever improving the performance standards of the existing sales team through strategic KPI’s (Key Performance Indicators) and comprehensive SOP’s (Standard Operating Procedures). Designed, introduced and operated a CRM (Customer Relationship Management) system for the company sales force.– Ongoing brand management of existing product patterns as well as potential categories for extension of lines. Connecting with C-Level Executives in the business for Project's, Solutions to engage their brand with the Development fraternity and the Key decision makers by leveraging various platforms.– Connecting with C-Level Executives to create a marketing engagement plan to Establish them as a thought leader, or for their Brand awareness and visibility, or to Generate marketing qualified leads. – Maintained a positive, entrepreneurial and goal-oriented working environment within the team. Produced monthly management reports, which included forecasting and performance analysis. Short term appointment as Head of the Customer Retention Team for a major international acquisition.

Greater Vijayawada District

– Facilitated relationships with target accounts through implementation of proven networking methods. Created prospect rapport by approaching leads and cultivating strong business relationships through sales.– Maintaining customer satisfaction ratings and securing high-profit accounts. Prospected leads, scheduled meetings and converted targets into customers at 95% rate.– Employed effective problem-solving techniques, increasing client satisfaction ratings. Recognized and resolved compound problems that effected upper-level management and business initiatives.– Coordinating all marketing communication and analysis activities. Involved in all stages of trade and consumer shows, from the structural setup to all related sales & marketing activities.– Acted as a senior for the US Sales process overlooking all strategic activities within the 500+ National retailers, setting targets and commission structures as well as having regular motivational meetings with each team member. – Initially brought in to assess and reconstruct the entire infrastructure of the company, from the operations to the sales & marketing departments. Ongoing brand management of existing product patterns as well as potential categories for extension of lines.– Identified investment opportunities, threats and challenges to accurately forecast company budget. Partnered with business teams and IT personnel to align project goals with business strategy and define project milestones.

Greater Vijayawada District

– Completed orders through system and organized product deliveries to meet customer timetables. Engaged with customers to effectively build rapport and lasting relationships.– Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas. Delivered high level of assistance by locating products and checking store system for merchandise at other sites.– Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives. Seize opportunities to upsell products when they arise. Maintaining Track of every transaction with receipt, Invoice bills of each sales soft and hard copies.– Document all call information according to standard operating procedures. Look after the customer accounts and update their transaction status.– Respond to telephone inquiries, providing quality service to customers. Listen attentively to caller needs to ensure a customer experience. Update customer information in the customer service database during and after each call.

Education record

Bachelor Of Commerce - Bcom, Accounting And Computer Science, A

I have passed out my degree by distance through Krishna University