Esila Altiparmak Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Melbourne, Australia

▪ Development of a strategic sales plan for travel agencies in VIC/TAS in order to develop and deliver sales revenue for Qatar Airways, maximising the return from the existing market whilst identifying and penetrating new markets, where appropriate.▪ Sales calls as appropriate within my designated portfolio to ensure a robust pipeline of opportunities and to maintain existing relationships.▪ Defined business potential and analyzed market data and analytics to identify gaps, opportunities and build a robust pipeline.▪ Set up meetings between client decision makers and company’s practice leaders/Principals.▪ Presented new products and services and enhanced existing relationships.▪ Worked with technical staff such as reservations and pricing departments and other internal colleagues to meet customer needs.▪ Attended industry functions, such as association events and conferences, and provided feedback and information on market and creative trends.▪ Presented to and consulted with mid and senior level management on business trends with a view to developing new services, products, and distribution channels.▪ Identified opportunities for campaigns, services, and distribution channels that will lead to an increase in sales.▪ Used knowledge of the market and competitors to identify and develop the company’s unique selling propositions and differentiators.▪ Monitored and provided feedback on competitor pricing and promotional activities for my designated market.▪ Assisted the sales team in managing the marketing funds and assisting to oversee advertising and promotional campaigns with the set budget with the objective of gaining additional revenue.

▪ Supported first year employees through the initial 12 month accredited training program and various stages of their development.▪ Set appointments and conducted store visits according to the training requirements.▪ Supported and assisted Flight Centre Limited business leaders in attaining common goals.▪ Ensured that training, assessment and administrative requirements for each program are timely, consistent and comply with all requirements.▪ Strategic development of blended learning programs, including online, workshops and workplacecoaching.▪ Planning, Designing, and Facilitating Coaching and Workshops for Trainees.▪ Building relationships and collaborating with Area Managers and Store Managers to develop, support, drive and retain their staff.▪ Promoted to work solely on pioneering a project for operational change Nationally, to develop a strategy to re-engage students.Media (below): I was front page of the Travel Weekly edition in July 2015 with the General Manager of Flight Cente, Graham Skroo Turner in the Global Gathering held in Las Vegas.

Fitzroy

▪ Introducing and hosting programs.▪ Was responsible for topic selection, panel management, telephone calls, and compliance with codes of practice.▪ Had live discussions of various social, political, and economical issues.▪ Operating a live switchboard.▪ Interviewing guests and interacting with the audience.▪ Research topics and background information for items to be featured on the program.▪ Offered insights and opinions on a topic, along with general information and facts.▪ Gave news, weather, lifestyle and sports information.▪ Keeping the program running to schedule - responding positively and quickly to problems or changes, and improvising where necessary.

Bachelor Of International Business, International Management

Cert Iv In Training & Assessment, Education

Broadcaster Training, Radio And Television

Introduction to Radio and 3ZZZ Planning and Preparing a Program Radio Presentation Media Law and Codes of Practice Panel Operation Studio.

Certificate Iii In Tourism, Tourism And Travel Services Management

Certificate Iv In International Trade, International Business