Mitchell Laws
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Mitchell Laws Email & Phone Number

Customer Service Training and Onboarding Specialist at Luxury Escapes
Location: Melbourne, Victoria, Australia 9 work roles 2 schools
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Current company
Role
Customer Service Training and Onboarding Specialist
Location
Melbourne, Victoria, Australia
Company size

Who is Mitchell Laws? Overview

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Quick answer

Mitchell Laws is listed as Customer Service Training and Onboarding Specialist at Luxury Escapes, a with 192 employees, based in Melbourne, Victoria, Australia. AeroLeads shows a matched LinkedIn profile for Mitchell Laws.

Mitchell Laws previously worked as Travel Sales Consultant at Luxury Escapes and Store Manager at Nick Scali Limited. Mitchell Laws holds Diploma Of Human Resource Managerment, Human Resources Management/Personnel Administration, General from Holmesglen.

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Luxury Escapes

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Profile bio

About Mitchell Laws

As a retail manager with 10 plus years' experience where I have been lucky enough to gain many skills. Some of the skills I have gained include: - HR operations management- Performance management- Learning & development skills- Compensation and benefits- Recruitment & selection- Change management- Employee engagement- Employment relations- Administration management- Payroll management- Risk management- Task/ job analysis and design - Facilities management- Problem Solving master- Become an expert MultitaskerI am currently working at Luxury Escapes and recently have become the Customer Service Training and Onboarding Specialist after being a Flights and Travel consultant for five months. For Six Months prior I was a Search Partner at Reo Group where I was a Technology Recruiter. Which gave me my first opportunity to work and learn a job that was based in the Human Resource Space. Before those I worked for close to 10 years at Vodafone Australia doing various roles. Including being the retail lead for our LGBTI+ group.

Listed skills include Leadership, Hiring, Team Building, Human Resources, and 33 others.

Current workplace

Mitchell Laws's current company

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Luxury Escapes
Luxury Escapes
Customer Service Training and Onboarding Specialist
south melbourne, victoria, australia
Employees
192
AeroLeads page
9 roles

Mitchell Laws work experience

A career timeline built from the work history available for this profile.

Customer Service Training And Onboarding Specialist

Current

Melbourne, Victoria, Australia

Nov 2024 - Present

Travel Sales Consultant

Melbourne, Victoria, Australia

Jun 2024 - Nov 2024

Online Sales Consultant

Sydney, New South Wales, Australia

Mar 2019 - Oct 2022

Search Partner

Sydney, New South Wales, Australia

Reo Group are a Talent Search Agency specializing in Accounting & Finance, Business Services, Human Resources, Technology, Data & Analytics. We believe that at the heart of businesses are simply groups of people. People out to make something happen. To solve problems. To create value that didn’t previously exist. At Reo Group, above all else, we believe in people. That there is nothing more powerful than the right person, working on the right problem at the right time. So we’re out to connect people to the opportunities inside problems. To uncover talent. Curate teams. And elevate human potential.Reo Group’s professional disciplines include, Accounting & Finance, Business Services, Human Resources, Technology, Data & Analytics, Executive Search. We provide Executive Search, Management Resourcing, Permanent Recruitment and Temporary Recruitment Services.

Aug 2021 - Jan 2022

Assistant Store Manager

Melbourne, Australia

Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.Monitor sales activities to ensure that customers receive satisfactory service and quality goods.Inventory stock and reorder when inventory drops to a specified level.Instruct staff on how to handle difficult and complicated sales.Establish credit policies and operating procedures.Assign employees to specific duties.Keep records of purchases, sales, and requisitions, contract complianceExamine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.Plan and prepare work schedules and keep records of employees' work schedules and time cards.Greet customers and ascertain what each customer wants or needs.Describe merchandise and explain use, operation, and care of merchandise to customers. Recommend, select, and help locate or obtain merchandise based on customer needs and desires.Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits. Place special orders or call other stores to find desired items.Exchange merchandise for customers and accept returns.Estimate cost of repair or alteration of merchandise.Enforce safety, health, and security rules are followed.Performance conversations based on sales results. Interviewing candidates to see if they were suited for job. Dismissing staff based on feedback from staff and also behavioural discrepensies.

Nov 2010 - Feb 2019

Manager

Nelson Bay, New South Wales, Australia

On the floor and also did pays, accounts receivable and payable.

Nov 2005 - Nov 2010

Town Manager Personal Assistant

Nelson Bay Town Managerment

Nelson Bay, New South Wales, Australia

Personal assistant to town manager

Jun 2006 - Jul 2006
Team & coworkers

Colleagues at Luxury Escapes

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2 education records

Mitchell Laws education

Diploma Of Human Resource Managerment, Human Resources Management/Personnel Administration, General

Certificate Iii, Business Administration And Management, General

FAQ

Frequently asked questions about Mitchell Laws

Quick answers generated from the profile data available on this page.

What company does Mitchell Laws work for?

Mitchell Laws works for Luxury Escapes.

What is Mitchell Laws's role at Luxury Escapes?

Mitchell Laws is listed as Customer Service Training and Onboarding Specialist at Luxury Escapes.

Where is Mitchell Laws based?

Mitchell Laws is based in Melbourne, Victoria, Australia while working with Luxury Escapes.

What companies has Mitchell Laws worked for?

Mitchell Laws has worked for Luxury Escapes, Nick Scali Limited, Reo Group, Vodafone, and Nelson Bay Cinema Complex.

Who are Mitchell Laws's colleagues at Luxury Escapes?

Mitchell Laws's colleagues at Luxury Escapes include Leah Morrison, Karsha Stewart, Andy Kung, Cleber Ricardi, and Aaron Corbett.

How can I contact Mitchell Laws?

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What schools did Mitchell Laws attend?

Mitchell Laws holds Diploma Of Human Resource Managerment, Human Resources Management/Personnel Administration, General from Holmesglen.

What skills is Mitchell Laws known for?

Mitchell Laws is listed with skills including Leadership, Hiring, Team Building, Human Resources, Business, Employee Learning And Development, Interviewing, and Training And Development.

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