Eslam Farouk Email & Phone Number

Cairo, Cairo Governorate, Eg

Qena, Qina, Egypt

• Curriculum Development: Design and develop advanced course materials, ensuring alignment with industrystandards and emerging technologies.• Technical Expertise: Share deep insights and practical knowledge in, incorporating real-world examples to enhancelearning outcomes.• Lab Management: Oversee and manage challenging hands-on labs, ensuring the availability of resources andtroubleshooting technical issues for participants.• Administrative Tasks: Handle administrative responsibilities such as grading, attendance tracking, and other tasksas required.

Qena, Qina, Egypt

Responsibilities• Curriculum Development: Design and develop advanced course materials, ensuring alignment with industrystandards and emerging technologies.• Technical Expertise: Share deep insights and practical knowledge in, incorporating real-world examples to enhancelearning outcomes.• Lab Management: Oversee and manage challenging hands-on labs, ensuring the availability of resources andtroubleshooting technical issues for participants.• Administrative Tasks: Handle administrative responsibilities such as grading, attendance tracking, and other tasksas required.

Qina, Egypt

Qena, Qina, Egypt

🖥️ As an IT Support Specialist, I have been assisting the IT Manager in upgrading Windows on PCs, ensuring that the latest operating system versions are deployed across the organization. I meticulously plan and execute the upgrade process, minimizing disruptions and ensuring a smooth transition for end-users. 💻📈🌐 Additionally, I have a proven track record of successfully joining PCs to the domain, establishing secure connections, and enabling centralized management. I handle the configuration and authentication process, ensuring seamless access to network resources and enhancing overall network security. 🌐🔒🖨️ Furthermore, I excel in installing and configuring printer software on PCs, enabling efficient printing capabilities for all users. I troubleshoot any software or connectivity issues, ensuring optimal performance and minimizing printing downtime. 🖨️🔧🛠️ With my strong technical skills, attention to detail, and customer-centric approach, I strive to deliver exceptional IT support and contribute to your organization's success. I am adept at quickly understanding user requirements, resolving technical issues, and providing prompt solutions to enhance user experience and productivity. 🛠️💡

Qena, Qina, Egypt

IT Diagnosing and Maintaining Pcs Hardware and Software Replacement and Upgrading Pc Components and As Instructor for ICDL — International Computer Driving License• Delivered ICDL courses to the center's trainees.• Maintained the center's computer devices and printers.• Evaluated trainees at the end of the courses.

Qena, Qina, Egypt

Account Technical Support Up Q troubleshooting Internet Problems with Customers Via Phone Diagnosis the Issue Physically or Logically Escalate it to three-level Support if not Solved Get Upgrade Job Act as a Wizard in Training Team After 3 months of hiring

Egypt

Responsibilities• Led the team that was responsible for upgrading the computer devices in Luxor's schools. • Installed Smart Boards at Luxor schools.

Amazon Public Cloud Solutions Architect, Excellent

Activities and Societies: AWS Well-Architected Framework: Utilized the AWS Well-Architected Framework to assess and improve.

Track System Administrator, Excellent

Activities and Societies: Completed intensive 4-month internship at Information Technology Institute focused on Linux administration.

Bachelor'S Degree, Computer Science, Good

Activities and Societies: System Administration Club: Managed Microsoft and Linux systems. Experienced in Vmware vSphere, Docker.