• Maintain accurate and up-to-date employee records, including personal information, employment contracts, performance evaluations.• Handling all medical claims for employees and adding new employees and their family members in the medical care archive.• Screen resumes and job applications, Job offers, Interview candidates in-person for a wide range of roles (junior, senior, and executive).• Track hiring metrics including time-to-hire, time-to-fill and source of hire.• Updating employee handbook.• Organization Development: Supporting the formulation and development of policies and procedures to enhance and advance business operations.• Expats Management: Oversee expat affairs, including document management, and vendor sourcing.• Operations Management: Ensure smooth office functioning within budget, including security, infrastructure, maintenance, supplies, and travel arrangements.• Vendor Management: Manage vendor relations to secure best prices and services, Using MDM & GEMS systems.• Government Liaison: Coordinate with government authorities and ministries.• Compliance & Administration: Organizing and maintaining the administration essential documentation, managing and updating vendor contracts, and performing other related duties.• Event & Conference Management: Organize and handling VIP visits, annual conferences and events.• Company SPOC for telecommunications companies such as (Vodafone, orange and WE).

• Create and publish job ads in various portals.• Collaborate with hiring managers to set qualification criteria for future employees.• Screen resumes and job applications.• Conduct initial phone screens to create shortlists of qualified candidates.• Interview candidates in-person for a wide range of roles (junior, senior and executive).• Track hiring metrics including time-to-hire, time-to-fill and source of hire.• Participate in job fairs.• Follow up with candidates throughout the hiring process.• Maintain a database of potential candidates for future job openings.

• Provided exceptional customer service to foster client loyalty and satisfaction.• Expanded company customer base and cemented market presence by implementing strategic sales plans.• Negotiated contracts and sales terms with new and existing clients.Promoted awareness and utilized networking to increase service development.• Monitored sales team performance and provided constructive feedback.• Monitored sales processes to identify areas in need of improvement and implemented systems to rectify issues.• Worked closely with other departments to understand full scope of services and provide top-notch salesmanship to customers.